Sales Manager, Tour

2 weeks ago

Vancouver, Canada Pan Pacific Vancouver Full time

***:
Under the general guidance and supervision of the Director of Sales, this position oversees and co-directs all aspects of the sales functions for the Tour/Travel & Entertainment segment of the hotel. This position is required to have a strong knowledge and working experience within the Tour Travel and the Entertainment market. Responsibilities include but are not limited to the maintenance of existing accounts, development and qualification of new accounts, establishment and maintenance of revenue goals, active participation in trade and association related organizations.

**KEY RESPONSIBILITIES**:
***:
**The key responsibilities of the Sales Manager include but are not limited to**:

- Maintain ongoing client relations with Tour & Travel operators, contract negotiations and hotel representation at industry related events.
- Maintain ongoing client relations with Production Coordinators and Film Studios in Vancouver and California.
- Network with business influencers and decision makers ensuring the Pan Pacific Vancouver is visible and professionally presented.
- Maintain ongoing communication with Director of Sales and Sales team focusing on market intelligence and personal activity.
- Practice professional account qualification on a consistent basis (i.e., measure budget needs, date flexibility, space requirement, competitive information etc).
- Maximize and achieve all sales personal productivity and targeted Room Revenue goals by following a system of weekly and monthly action plans, which are reviewed by the Director of Sales; ensures achievement of overall hotel goals supersedes individual concerns.
- Identify business trends and marketing opportunities that can improve hotel performance following hotel performance and short-term forecasts to find weak periods, identifying clients who need those periods.
- Create excellent guest and client relationship through attention to detail; follow through with a personalized touch, empathy for customer perceptions and needs and responds in a timely manner.
- Provide clear directions that simplify the role of support associates.
- Support the development of the annual Business Plan and Hotel Budget and Marketing Plan as requested by the Director of Sales; attend tradeshows, travel functions, major business functions as required.
- Co-operate and accept other assignments from the Director of Sales as and when required from time to time.
- Provide precise, clear, and timely communication, special reports or events as may be required by the Director of Sales.

**SELECTION CRITERIA**:
**Qualifications and Technical Experience**:

- Minimum two (2) years in a sales capacity within the Hotel industry with knowledge and experience in the Tour & Travel market.
- Experience in working at the tradeshows Rendez-vous Canada, Tour Connection and Canada West Marketplace
- Undergraduate degree from an accredited university, college or hotel school an asset in a related field or equivalent level of experience.
- Excellent oral & written communication and interpersonal skills
- Must have the flexibility to incorporate travel, evening and weekend work into their lifestyle; must have valid driver’s license and vehicle.

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