Building Operator

**Who We Are**

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.

**SUMMARY**

Reporting to the manager/supervisor, the **Building Operator **is responsi b le for performing maintenance, routine and on-dem a nd services, including Preventive, Predictive activities on devices related to building and hospital equipment. The incumbent will also be required to perform other general trade duties as directed. The Building Operator is also resp o nsible for performing work in accordance with established processes and practices a n d for complying with internal and external r equirements inclu d ing but not limited to environmental, health and safe t y, fire protection.

**At this posit **i **on level:
- Performs a variety of service work in one or more specialized building systems such as mechanical, electrical / electronic, or machine servicing, etc
- BES Class 1 & Class 2
- Works from drawings, schematics, blueprints, job layouts and/or verbal instructions and operates a variety of tools and machines incidental to operations.

**KEY D **U **TIES & RESPONSIBILITIES**
- Support and demonstrate BGIS Core Values (Unwavering Integrity, Passion for Innovation, Living Sustainability, Delivering Memorable Customer Experiences, Relentlessly Building Team Member Engagement)
- Performs regular facili t y maintenance and insp e c tion
- Provides observations about facility, grounds and non-technical component condi t ions and defici e ncies, and provides suggestio n s for enhancements and repair
- Responds to routine and on-demand service requests
- Performs maintenance on technical and non-technical comp o nents within the facili t y
- Records resolution data within service mainten a nce management database. Ensures work completed meets quality, contract response and all other requirem e nts
- Receives, tracks, monitors and reports status of maintenance work within service maintenance management database. Initiates documents to o b tain formal approval of work required
- Assists in the i m plementation of preventative maintenance prog r a m. Ensures that deficiencies are identified/rectified, recorded and escalated, and t hat related documentation is maintained
- Participates in a nd assis t s with f acili t y-related projects
- Ensures the manner in which work is performed is in compliance with corporate and legislated p o licies, procedures, practices and guidelines relat e d to environmental, health and s a fety, fire protection and any other applicable requirements
- Maintains all assigned tools and parts inventory and arranges for re p air and replacement where required
- Assist peers, team members, and others as needed; respectfully request assistance of others where necessary
- Assists in enha n cing customer satisf a c tion and maint a ining posi t ive relations through manner in which work is performed and s ervices deliver e d
- Respect the rights of the patient/client and their families in reference to confidentiality, privacy, beliefs and values
- Participate in change by adapting and contributing new knowledge and skills in their area of expertise
- Remain flexible, open and positive in the face of changing needs and demands
- Learn to perform tasks through on the job training, mentoring or coaching
- Stay aware of current best practice developments and trends in all relevant technical/professional aspects of the role
- Decide when outside/additional resources need to be contacted and determine if work is within BGIS contractual scope
- **Other duties as assigned.**

**Work requir **e **ments**
- Must be able a n d willing to work shifts, be av a ila b l e for on-call/st a ndby and emergency ca l l -outs as they arise
- Must be willing t o wear personal protective equi p ment

**Education, Job-Related Years of Experience & Qualifications**

High school co m pletion plus a s p ecialized technical or business course

**KNOWLEDGE AND SKILLS**
- Completion of a two-year technical degree or equivalent plus two years’ experience as an Electrical Tradesperson or

completion of an apprenticeship program.
- Requires certification on BES Class 1 & Class 2 including five or more years’ experience in operations and maintenance
- High school di pl oma. Some tr a des-related training preferred an asset.
- Requires in-depth knowledge of various maintenance fundamentals sufficient to deal with service and repairs.
- Must be physically able to perform basic maintenance tasks to the highest caliber, which includes ability to: climb ladders, work in

confined spaces, lift heavy objects weighing up to 50lbs, etc