Junior QA Analyst

**Junior QA Analyst - Canada Summer Jobs (10 - 12 Week Contract)**

**About HIEC**

HIEC is an innovative not-for-profit social enterprise that focuses on partnership, mentorship and workforce development in Ontario. With over 30 years of experience as an active community-focused organization, HIEC aims to enhance career education and inspire youth to make informed career decisions. We offer a team environment that encourages innovative ideas and an entrepreneurial spirit.

**Position Description**

**Summary**

The Junior QA Analyst will support the enhancement of HIEC’s testing infrastructure and workflows as part of a small, collaborative IT team. This role will assist with test planning, manual testing, and bug tracking while gaining exposure to a development environment that includes Ruby on Rails, PostgreSQL, and Git. You’ll help ensure software features function as intended and identify system issues before releases, playing an essential role in delivering quality digital products to internal users and the community. This role is ideal for a technically curious, early-career professional who thrives in a dynamic, hands-on setting.
- Be between 15 and 30 years of age at the start of the funded position.
- Be a Canadian Citizen, permanent resident, or someone to whom Refugee Status has been granted/conferred.
- Have a valid Social Insurance Number (SIN)
- Be available to work 35 hours/week over an 8-week period (May to August)

**Key Responsibilities**:

- Support the QA team in developing and executing manual test cases for new features and system updates
- Review product requirements and user stories to understand system functionality
- Identify, log, and track bugs or issues using tracking tools such as Jira
- Assist with smoke, regression, functional, and integration testing
- Re-test resolved issues to confirm fixes and contribute to release readiness
- Collaborate with developers to clarify issues and ensure accurate resolution
- Maintain documentation of test cases, results, and known issues
- Help prepare and manage test environments and data sets
- Participate in team meetings and contribute to discussions about improving product quality
- Learn and use QA tools and processes as part of your professional growth

**Qualifications to succeed**:

- Post-secondary education in Computer Science, Software Engineering, Information Technology, or a related field
- 0-2 years of experience in a QA or software testing role (internships, co-op placements, or project-based experience welcome)
- Familiarity with the software development lifecycle and basic QA methodologies
- Experience with QA tools (e.g., Jira, TestRail, or similar platforms) is an asset
- Strong documentation and communication skills
- High attention to detail and a systematic, analytical approach to troubleshooting
- Ability to work independently and collaboratively in a hybrid team environment

**Key Competencies**:

- Interest in working for a not-for-profit organization
- Attention to detail and accuracy in identifying bugs and inconsistencies
- Analytical thinking and curiosity to explore edge cases and system behavior
- Organizational skills to manage multiple test cases and track outcomes
- Clear and professional communication with technical and non-technical team members
- Adaptability in responding to shifting project needs or timelines
- Initiative and willingness to learn new tools, systems, and testing techniques

**Working Conditions**:

- Typical working hours are 8:30 am to 4:30 pm, Monday to Friday, with some requirements to work additional hours, occasionally during evenings and weekends. It may require some flexibility to support high-impact events and programs that run from time to time.

This is an excellent opportunity for someone looking to gain practical experience in office administration and operations. If you are a motivated individual with strong organizational skills and a commitment to supporting team success, we would love to hear from you

**Job Type**: Fixed term contract
Contract length: 12 weeks

Pay: $18.00-$22.00 per hour

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Burlington, ON L7L 5K2: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- As this role is funded through the Canada Summer Jobs program, are you between the ages of 15-30 and legally entitled to work in Canada?
- Why are you interested in pursuing a QA role, and what skills do you feel you bring to support success in this type of position?
- What interests you about joining HIEC and supporting our software team?

**Education**:

- Secondary School (preferred)

**Experience**:

- QA/QC: 1 year (preferred)

Work Location: Hybrid remote in Burlington, ON L7L 5K2