Operational Excellence Manager

Company Description
**Grow your career with a company that shares your passion **Our Tech & Services division has an exciting new opportunity to join the Sodexo team as our next** Operational Excellence Manager.**

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

**Job Description**:
This role supports Tech & Services by deploying Operational Excellence across all divisions and corporate functional areas throughout Canada. This will be accomplished through effective leadership, coaching, influencing, hands-on support, training and partnering with operations and functional leaders at all levels within the Corporation. This role will be instrumental in driving cultural change across the Company and support the divisional leaders in achieving sustainable business results while supporting operational excellence capabilities across the organization.

**How You'll Make an Impact**:
**Program Development & Management (20%)**
- Leverage knowledge, skills, and experience to help support Operational Excellence Programs and share best practices across the organization.
- Support change management strategies to influence culture change & share OE impacts with the organization to achieve “pull” vs. “push”

**On Site Operational Excellence Review (65%)**
- Review current business performance for a specific site and/or function
- Identify opportunities for Six Sigma projects and conduct analysis to scope projects
- Contribute to the development of action plans and execute against them
- Support performance improvement projects as specified by the business unit leadership team in coordination with the Field or Functional Deployment Leader
- Responsible for implementation of corrective action plans and verification of solution effectiveness
- Prepare OE reports & review with business leaders on Go/No Go & calculate estimated financial impacts
- Monitor approved action plan status and escalate where necessary
- Will work with the site level financial services team to document the fiscal impact of solutions and maintain all appropriate data within the Operational Excellence project tracking system
- Establish Statistical Process Control charts where applicable and train process owners in their proper use
- Work with process owners and Information Technology (IT) resources to make data available to process owners and process improvement projects.

**Other Hands On Support (15%)**
- Assist in strategic data analysis/modeling & update business leaders on key insights. For example, Merger & Acquisition
- Provide contract analysis & bidding support for RFP’s and contract rebid
- Support Tech & Services as required with specific operational issues related to personnel, capabilities, processes, services, etc.
- May participate in technical and statistical expertise to teams to enhance quality of products and services

**Qualifications**:
**What You'll Need to Succeed**:

- Post-Secondary degree in Finance, Business Operations, or Engineering
- 5 years of hands on Six Sigma/Kaizen/Lean practicing is preferred
- Strong financial acumen, budget, costing, forecasting
- Strong knowledge in data cubing & statistical data analysis & data intelligence mining
- Expert in using Excel, Visio, and Power BI
- Preferred working experience with both food service and facilities management accounts
- Excellent interpersonal and communication skills required
- 40% overnight travel required
- Six Sigma Black Belt preferred
- Bilingual in French & English is an asset

Additional Information
**What Makes Sodexo Different**:
Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You **belong** in a company that allows you to **act** with purpose and **thrive** in your own way. In addition, we offer:

- Flexible work environment
- Competitive compensation & great employee benefits
- Training and development programs
- Countless opportunities for growth
- Corporate responsibility & sustainability
- An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo’s latest awards here
- And so much more

**Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.**

**Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, g