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Junior Dispatcher
2 weeks ago
**Job Title**: Logistics Coordinator
**Job Type**: Full-time, Permanent
**Overview**:
- Monitor all import shipments, follow-up, track and trace, and identify problems and timely resolutions.
- Provide tracking and load information to clients and drivers.
- Respond to customer inquiries, providing quick turnaround.
- Build close, strong relationships with all customers, overseas agents and service providers.
- Enter and update order information into dispatch software.
- Complete processing of all documents (BOLs and PODs) and upload in TMS and web portal.
- Confidently problem-solve issues such as missed pick-ups, late deliveries, damaged freight, or incorrect billing.
- Contact carriers and vendors to obtain pricing on transportation lanes.
- Execute any other logistics-related tasks as assigned by the direct Manager.
- Be accessible to clients, suppliers, and carriers outside standard office hours.
**Skills & Competencies**:
- Dynamic with good communication/interpersonal skills; customer-service oriented.
- Superior organizational and time management skills with the ability to multi-task.
- Self-starter with a high level of initiative to thrive in an entrepreneurial culture.
- Energetic, hard-working team player with a great attitude.
- Strong sense of urgency with ability to work efficiently under deadlines and effectively manage competing priorities.
- Reliable, resilient, dedicated, and willing to learn.
- Professional, courteous, and cooperative.
- Strong computer and typing skills.
**Qualifications**:
- Minimum 2 years’ experience in a similar position, ideally in a 3PL environment.
- Strong understanding of the intermodal market.
- Experience working and communicating with CN/CP Portals regularly.
- Proficiency with computer systems, including Microsoft Office, PC Miler, and TMS.
- Ability to follow standard operating procedures with little to no oversight.
**Education**:
- College diploma or equivalent
**Salary**:
- Commensurate with qualifications and experience
**Benefits**:
- Life insurance
- Dental care
- Vision care
- Extended health care
**Schedule**:
- 8-hour workday
- Monday to Friday, 10am-6pm
**Remote Work**:
- Hybrid
**Salary**: $36,397.00-$42,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- Vision care
Schedule:
- 8 hour shift
**Experience**:
- logistics: 2 years (preferred)
