Bilingual Order Processing

At **PHOENIX A.M.D. INTERNATIONAL INC.,** we are not just a high performing team - we’re a movement pushing the boundaries of complementary sales in the Home Furnishing industry. We’re a growing and results focused organization committed to delivering exceptional service to our clients and we are seeking a **Bilingual Order Processing & Billing Specialist**. Based in our Bowmanville Head Office, join our Finance team and help us shape an outstanding experience for our English and French clients and partners

Are you detail-oriented, organized, and enthusiastic about providing excellent service? In this role, as part of a two person team, you’ll be the backbone of our billing and order fulfillment process, ensuring that every order is processed accurately and that invoices are issued promptly. You'll work closely with all our clients, our sales team and other internal team members to maintain smooth and efficient order execution, with a focus on efficiency, communication, and timeliness.

**Key Deliverables**:

- ** Order Management**: Custodian of orders from start to finish on time every time.
- ** Billing Operations**: Processing invoices and related requests accurately and on schedule.
- ** Customer Communication**: This is the key point person for our clients regarding orders and billing, it is imperative to be Bilingual in both official languages: English and French.
- ** Data Entry and Record-Keeping**: Accurately record and update customer information, orders, and billing details in the system to maintain reliable records.
- ** Problem Solving**: If our client has a problem with an order, then we have a problem. Identifying and even pre-emptively anticipating issues and finding solutions with a sense of urgency is how we differentiate ourselves.

**We want to MEET YOU if you can demonstrate to us**:

- How your 2+ years **experience** in order processing, billing, or a related administrative role with **good Excel skills**(** **be prepared to be tested on this) will meet the needs of our clients.
- Your **meticulous eye for detail** to ensure order and billing accuracy.
- How you will be able to professionally **communicate in both English and French** with customers and collaborate effectively with internal teams.
- How you **manage and prioritize multiple tasks** efficiently and meet deadlines consistently.
- How you** problem-solve**in real time**because at Phoenix a problem is seen as an opportunity to serve.

**Why YOU want to MEET US**: Check us out at**About Us - PhoenixAMD International Inc.** and **Careers - PhoenixAMD International Inc.**
- Competitive compensation: Starting at $43,000 with Bonus opportunities and with excellent benefits and additional perks.
- Growth Opportunities: We believe in promoting from within We are already looking for the next generation of leadership.
- Positive Team Culture: Join a supportive and collaborative team that values each member’s contribution.
- Stability: Join a company with a solid foundation. Phoenix AMD has been in business since 1991, providing leadership and reliability in the market.

**Ready to Take On a New Challenge?**

**About Phoenix AMD International Inc.**:
Phoenix A.M.D. International Inc., a privately held company, is one of North America’s leading value-added home furnishings protection and service specialists, with an unparalleled reputation for customer service and support. Since its’ inception in 1991, Phoenix has been providing customers with the highest quality home furnishing warranty programs with the greatest perceived value and realistic expectations. They also provide fully bilingual customer service, using the most advanced computer technology. As one of North America’s leading providers of lifestyle protection programs and services, supported by our exceptional vendor partners, such as Teflon, Phoenix A.M.D. International consistently and passionately innovates the future and sets the trend for all other suppliers and companies to follow.