Program Director

**Cornerstone Community Association**

**Position**:Program Director

**Position Reports To**:Executive Director

**Location(s)**: 133 Simcoe St. South, Oshawa, various locations throughout Durham Region

**Salary**: $69,050.86 up to $86,005.23 over 5 grids

**Shift Coverage Times**:40 hours per week

Some flexibility is required, may involve evening and weekends, including emergency coverage; on-call.

**Purpose of Position**: Under the direction of the Executive Director, the Program Director is responsible for management and oversight of all Programs of CCA while maintaining alignment with the organization's Mission, Vision and Values. This includes Program development, delivery and outcomes; infrastructure; personnel management; assistance with program promotion and events/outreach coordination, and various administrative tasks.

**Qualifications**:This position requires a professional individual with a

minimum of 5 years of progressive supervisory and managerial experience in a social services or human services organization.

**Education**:Minimum requirement is an undergraduate

Degree from a recognized university in a discipline such as Administration, Social Services, Organizational Development or Human Resources.

**Other Requirements**:

- Excellent leadership and interpersonal skills
- Experience facilitating meetings and teambuilding
- Excellent skills in the areas of training, coaching, supervision and evaluation of staff.
- Demonstrated excellence in administrative skills and Program development
- Highly skilled in mediation, crisis intervention, and group facilitation
- An understanding of the issues of vulnerable populations is an asset.
- Excellent organizational, multi-tasking and communication skills; both verbal and written
- Knowledge of relevant legislation (e.g. Employment Standards Act, Residential Tenancies Act)
- Strong knowledge of computer software including Microsoft Word, Excel, PowerPoint, Desktop Publishing and keyboarding
- Experience in program design, evaluation and quality assurance
- Proven ability to develop and administer budgets
- Experience managing in a unionized environment
- Successful completion and maintenance of an Enhanced Reliability Clearance form Correctional Service Canada
- Driver’s License with own vehicle/insurance

**Physical Demands**:

- Standing/walking for long periods of tme; bending, stretching, pushing, pulling, and reaching
- Keyboarding, sitting

**Environment**:

- Institutional setting, Emergency Shelter facility, Federal Corrections and Housing programs

**Key Duties and Responsibilities**

**Program**
- Engage with Management and other staff to identify program goals and objectives that are consistent with organizational policy and values.
- Evaluate programs and provide feedback to Management staff and Executive Director as needed
- Oversee any volunteer/student, or Agency secondments in conjunction with the relevant Program supervisor
- Oversee Cornerstone’s Programs through close, regular involvement with Program Supervisors/Managers
- Assist Executive Director with Agency promotion as required
- Provide information and consultation with outside groups and agencies about Cornerstone Programs and projects. Attend meetings in community or with the Region of Durham etc. as required or as delegated by Executive Director
- Identify inefficiencies or problems within each Program and recommend options for addressing Program needs to Executive Director
- Utilize mediation or resolution processes to manage conflict within Cornerstone facilities and ensure that conflicts among program staff are resolved according to process outlined in policy and on a timely basis
- Encourage the participation of all staff in Cornerstone activities such as fundraising or Program development
- Work closely with management staff to achieve cohesive, seamless program delivery
- Interface with, and cultivate relations with, professional and community partners
- Directly oversee the Community Residential Facility (CRF) Program, including fulfilling the role of Security Officer. Attend Case Conferences and Community Assessment Team meetings.
- Some oversight of the Maintenance department
- Adhere to all CCA Policies and Procedures

**Supervision, Administration and Human Resources**
- Responsible for staff recruitment, hiring, evaluation, performance management, discipline, dismissal and other human resources administration as required/delegated
- Prepare and maintain an annual staff development plan for all program staff
- Develop and implement all organizational guidelines and policies for the purpose of ensuring compliance with all government regulations, funder and CCA policies/requirements
- Communicate policies and information to Agency staff
- Design and/or implement systems for documenting program activity, assessing outcomes and tracking statistics.
- Provide a leadership and mentoring role to the management team through training, supervision, and regular