Student Recruitment

Contact North | Contact Nord is seeking a positive, energetic and organized individual to fill the following part-time position:
**STUDENT RECRUITMENT & SERVICES REPRESENTATIVE - M’Chigeeng First Nation**

**Competition # 22-64-MCHI**
- Directly recruit students in the community following the standard recruitment process and build local community partnerships to act as referral sources as requested by the ETA and within parameters set by the ETA
- Prepare and maintain the online learning centre to support students
- Provide technical support to students using the learning technologies and computer workstations at the online learning centre and accessing the web conferencing platform from home
- Enter and update complete, accurate data in the customer relationship management (CRM) tool, ensuring all required fields are populated each day and record data on requests for services responded to at the online learning centre each Friday afternoon
- Coordinate logistics and supervise examinations at the online learning centre in accordance with the Examination Policy and Procedures
- Provide support and technical services to students studying from home

**Qualifications**:

- A secondary school diploma with preference given to those with a post-secondary credential in a related field such as office administration, business administration, executive assistant
- 1-3 years’ customer service experience in fields such as retail, call centre
- 1-3 years’ experience in a sales position such as retail, call centre, business sales
- Proven bilingualism (written and oral) in areas designated under the French Language Services Act; proven bilingualism is an asset in areas not designated under the Act
- Experience with or a willingness to learn to use a variety of learning technologies such as audio, video and web conferencing
- Able to take full responsibility for key assigned areas of student services process while working with mínimal supervision
- Highly developed verbal and written communication skills
- Previous data entry experience
- Experience with or knowledge of online learning
- Sound functional knowledge of MS Office Suite (Word, PowerPoint, Excel and Outlook)
- Proven ability to exercise sound judgement and diplomacy through contact with students, faculty/instructors, local hosts and other community stakeholders.

**Requirements: Proof of full vaccination against COVID-19 is required**

**Compensation**: $16.00 per hour plus vacation pay and statutory holiday pay

**Hours of work**: Part-time, flexible hours, which may include evening and weekends based on the online learning centre’s requirements

**Start Date**:As soon as possible
- We are an **equal opportunity** employer. Upon request, accommodations due to a disability are available throughout the selection process._

**Job Type**: Part-time

**Salary**: $16.00 per hour

Flexible Language Requirement:

- French not required