Student and Academic Success Coordinator

Since 1994, Navitas has been a respected leader in global higher education. As pioneers in the university pathway sector, we have trusted partnerships with more than 30 forward-thinking universities in Australia, New Zealand, United States, Canada, United Kingdom, The Netherlands, United Arab Emirates, Singapore and Sri Lanka_. We provide our partners with access to resources and expertise to help drive large-scale initiatives that provide tangible, lasting benefits to students, faculty, staff and local communities._

Navitas is seeking to employ a **Student and Academic Success Coordinator** to join our North American team in **Toronto,**Ontario**,**at Toronto Metropolitan University International College.

The **Student and Academic Success Coordinator** collaborates with the leadership team to support the strategic direction and management of academic rigour, student outcomes, and overall student experience. The position is responsible for ensuring compliance with academic standards, providing holistic student support, and contributing to strategic enrolment management.

The Student and Academic Success Coordinator supports leadership in managing the day-to-day operations of the College’s teaching and learning services. This role includes responsibilities for reporting, student success and academic needs, and quality assurance across the academic program. Strong technical skills are essential in maintaining data integrity, generating reports, and supporting learning technologies.

The position requires the ability to organize and prioritize multiple issues/tasks of varying priorities and strong interpersonal skills including the ability to interact using tact and diplomacy

**KEY RESPONSIBILITIES**
- Support the leadership team in the management of the Academic Department with all areas of student life, ensuring students have a smooth transition into the College and to the UP.
- Implement the strategic enrollment management systems of the college with an emphasis on retention, success, and student experience
- Assist in the coordination of professional development sessions for teaching staff
- Ensure compliance of regulatory requirements in the compilation of data in preparation for reporting, analysis, and presentation
- Foster professional excellence with teachers on all matters relating to student learning needs
- Maintain breadth of knowledge required to engage in one-on-one advising of college students
- Manage administration and reporting of student and graduate satisfaction surveys and course and teaching evaluations
- Engage with industry best practices in the field of students at risk
- Other duties as required

**QUALIFICATIONS AND SELECTION CRITERIA**

**ESSENTIAL SKILLS, KNOWLEDGE AND EXPERIENCE**
- A degree in a relevant field from a recognized university
- Experience in a higher education environment working with students and faculty
- Demonstrated leadership and coordination skills in the capacity to manage all functions of a busy office
- Demonstrated high-level interpersonal, communication and negotiation skills, with demonstrated ability to deal with confidential and sensitive matters
- Demonstrated written communication skills that enable the appointee to compile, present and disseminate reports and submissions
- Ability to organize and prioritise multiple issues/tasks of varying priorities
- Sound knowledge of equal opportunity, equity and workplace health and safety principles and ability to implement them at the strategic and/or operational level
- Demonstrated ability to work in a team environment
- Demonstrated commitment to continuous quality assurance
- Legal right to work in Canada
- Hours of work may vary dependent on College needs

**Desirable Skills**
- Experience in a pathway College
- Experience in a multicultural environment or with international students
- Experience with database management systems and learning management systems

**What We Offer**

Navitas is an equal opportunity employer
committed to fostering an inclusive, accessible environment, where all employees feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our students and communities in which we live and serve. If you require an accommodation during any stage of the recruitment process, please let us know and we will work with you to meet your needs.