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Receptionist / Client Care Coordinator

2 weeks ago

Victoria, Canada Pure Day Spa Full time

Pure Day Spa is seeking a qualified individual to fill the position of Receptionist / Client Care Coordinator a leader of first impressions Our boutique and spa is located at Mattick’s Farm in Cordova Bay. We are looking for a naturally caring, attentive and personable person, who understands the importance of exceptional client service.

**Responsibilities and Duties**:

- Answer telephone and walk-in queries and greet clients promptly and professionally
- Schedule appointments for individuals and large groups efficiently and upsell when appropriate
- Promote/sell available services and skincare products
- Process client payments for spa services and retail sales
- Assist clients with spa treatment and retail information
- Maintain cleanliness of spa
- Opening and Closing the spa
- Update documents relative to clients’ information.
- Order and receive shipments for spa products, supplies and maintain inventory
- Package and ship client orders
- Other duties as required
- Have an excellent phone manner
- Have a positive, caring and helpful attitude
- Be a team player
- Maintain focus and calm in a fast-paced environment
- Be able to make decisions and problem solve

**Skills & Qualifications**:

- Experience working in a reception / customer service role
- Proficient in Word and Excel
- Strong written and verbal communication skills

We are currently looking to add to our growing team. Must be able to work Tuesday to Saturday or Sunday to Thursday.

We offer a competitive wage and free parking. Please submit your resume online or bring it in to the spa at #121-5325 Cordova Bay Road. Thank you for your interest in joining our team. We look forward to meeting you.

**Salary**: $20.00-$25.00 per hour

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Victoria, BC V8Y2L3: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you currently drive and own a vehicle?

**Experience**:

- Reception: 1 year (preferred)
- Customer service: 1 year (preferred)
- Cash handling: 1 year (preferred)