Travel Agent

7 days ago

Victoria, Canada Westshore Travel Centre Full time

**Experienced Travel Consultant - Full-Time**

Westshore Travel Centre

**About us**:
Westshore Travel Centre is a locally owned and operated business. We believe that although we are in one the most beautiful places in the world, life is better and further enriched through travel. We want to share that experience with everyone we meet As the demand for travel continues to grow, we are currently hiring a full-time Travel Consultant to join our team. If you thrive off exceeding the expectations of others, are goal oriented, passionate about travel and believe in building professional relationships with our clients then _your journey starts here_

**Why work with us?**

We provide a rewarding and fun work environment. Our team empowers our people to make the best decisions for our clients in a challenging face-paced setting. We offer training, support, and an inclusive and diverse company culture that truly embraces egalitarianism. We also provide you with the tools to work from anywhere. We are proud to be an employer that provides a living wage and great travel industry perks

**Responsibilities**:

- Build and develop exceptional, long-lasting relationships within our community and clients
- Arrange domestic and international travel including, air, hotel, cruise, tour, and rail
- Assist with researching and resolving client inquiries
- Create and update client profile information and share the knowledge with the team
- Other tasks as requested

**Qualifications**:

- Experience with Sabre Global Distribution System (GDS)
- Attention to detail, being highly organized and the ability to multi-task
- Strong communication skills both verbal and written
- Demonstrated ability to liaise with clients and establish positive relationships
- 1 year experience in a customer centric collaborative environment
- Ability to function in a fast-paced, demanding, and changing environment
- Experience using Microsoft suite

**Preferred Skills**:

- Thrive working in a KPI-driven environment
- customer focused - consistently going above and beyond to deliver an amazing client experience
- Problem solver who thinks outside of the box to provide creative solutions.
- Thrive in an entrepreneurial environment
- Attention to detail, organized and can juggle competing priorities with the ability to quickly shift gears when needed.
- Outstanding interpersonal skills and ability to build strong business relationships.
- Highly functional in a fast-paced, constantly changing workplace - building plans through iterations from learning on what’s working and not working.
- Has the ability to build trust and work through conflict
- A ‘Yes’ attitude with our clients
- Takes initiative and lead by example

**Benefits Include**:

- Base salary plus uncapped earning potential
- A fun, supportive and collaborative working environment
- Travel perks and discounts
- A rewarding career
- Generous paid time-off policy
- Optional benefits including vision, medical, and dental
- Ongoing training and professional development

**Interested?**

**Job Types**: Full-time, Part-time

**Salary**: $41,600.00-$85,000.00 per year

Additional pay:

- Commission pay

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Victoria, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

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