Floor Supervisor, Ossington. Toronto

2 weeks ago

Toronto, Canada The Latest Scoop Full time

Founded in 2004, The Latest Scoop is a Vancouver-based female owned company. We are a lifestyle concept store, meaning our buyers travel the world — LosAngeles, New York, Paris, Toronto—to curate a unique mix of product: fashion, furniture, home decor, accessories, footwear, stationery and gift. Our stores are beautiful, textural, layered and dimensional, and represent a truly unique lifestyle shopping experience. With a cult following and ever-increasing popularity, we continue to expand and open new stores across Canada.

At The Latest Scoop we are innovative, creative and entrepreneurial, and we’re growing fast We are looking for confident, experienced Floor Supervisors to join our team. So, if you love fashion and working with people, then we’d love to meet you

**Responsibilities**:

- Partner with the store leadership team to help create an engaging experience for every Scoop customer
- Proficient with POS system and company procedures
- Contributes to the development and improvement of SOPs
- Act as a brand representative by upholding company values
- Monitoring sales goals and communicating with Manager
- Monitor KPIs to ensure targets are met
- Support to maintain the visual merchandising standards of the store
- Execute ongoing training for all staff to ensure they know our procedures and guidelines in all areas including sales, cash, return/exchange policy, staff manual and general behavior
- Zone assignments when the manager is not on shift

**Requirements**:

- Retail associate for a minimum of 1 year
- Ongoing experience organizing and executing training to new and current employees
- Strong organizational and planning skills
- Strong verbal and written communicator
- Ability to be flexible, quick to adapt to various learning styles and store environments
- Develop loyal customers through genuine connections and relationship building
- Passionate about the retail and fashion industry

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