Financial Customer Service Representative

20 hours ago

Pickering, Canada Pay2Day Full time

Pay2day is a growing financial services business. We currently have several locations around the GTA and are continuing to expand. This position if perfect for you if you are looking to join a diverse, fun and dynamic team with potential for career growth and ongoing development. As a Customer Service Representative you will be responsible for providing superior service to your clients, with a focus on building rapport while using a sales approach.

Your responsibilities will also include:

- Cash handling/teller responsibilities
- Opening/closing the branch
- Performing daily calls to remind clients of payment arrangements
- Reviewing applicants/completing financial risk assessment to determine approvals
- Responding to client inquiries/Information requests by both clients and senior management
- Collaborate with various departments to maximize profit while focusing on exceptional customer service
- Focusing on client retention
- Marketing/growing the business
- A high school diploma and equivalent work experience
- A passion for customer service and sales excellence
- Experience in finance is preferred
- Proven ability to multi-task
- Basic computer skills
- Energetic, enthusiastic, and goal oriented
- Able to thrive in a fast-paced environment
- Outgoing personality
- Team player
- Dependable
- Adaptable

**Job Type**: Part-time

**Salary**: $16.00-$17.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Evenings
- Holidays
- Monday to Friday
- Weekend availability

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (required)
- Cash handling: 1 year (required)

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