Regional Manager of Health and Wellness

Regional Manager of Health and Wellness_
- Permanent Full-time_
- Seasons Corporate Office - Oakville, ON_

Our Mission to You:
As a certified Great Place to Work®, Seasons believes that every single team member plays an important role in the overall happiness of our residents. We foster a culture of growth and support for our committed team members and offer opportunities for personal and professional development to advance a rewarding career in the seniors housing sector.

What We Look For:
Seasons looks for individuals who are enthusiastic about making a positive difference in the life of another person. We hire individuals who are committed to building meaningful relationships and strive for service excellence so our residents can be proud to call Seasons their home. Keen attention to details, going the extra mile and putting a little “wow” into everything we do is the Seasons way

Your Job: Reporting to the Senior Director of Care Services, the Regional Manager of Health and Wellness is responsible for providing leadership and support to the community care teams in order to champion, drive quality, accountability and innovation for care & wellness program implementation to our valued residents within the Seasons Retirement Communities’ Ontario portfolio. This role will provide direct guidance and support to Community Care Managers with all care related quality assurance programs as required by regulatory, company, and provincial standards. The Regional Manager of Health and Wellness will provide support and leadership as needed to Community Care and General Management teams regarding the strategic delivery of resident care by assessing, planning, developing and facilitating the implementation of sound performance improvement initiatives to ensure the health and care needs of residents are met & exceeded.

The Regional Manager of Health and Wellness will work closely with the Care Management Teams and Senior Operations team to collaboratively engage in advancing the clinical direction and program implementation to ensure the highest level of resident care and wellbeing.

Key Responsibilities:

- Lead the strategic planning, development, implementation and evaluation of all care-related programs and initiatives to retirement community care service teams
- Responsible for implementing all company clinical and regulatory strategic goals, including new and revised company systems, policies and procedures and programs
- Plan and oversee the strategic development of care planning and care service delivery across all care related settings across the Ontario portfolio
- Responsible for providing consistent and effective updates to the Director of Care Services, Community Care Managers and the Senior Leadership team for all assigned responsibilities.
- Assists and supports the portfolio with educational/orientation programs for clinical leadership positions, both Regional and Community based
- Assists and supports the Director of Care Services, Community Care Managers and Senior Operations teams with company initiatives related to regulatory compliance and resident health initiatives
- Develops and maintains strong communication with relevant community stakeholders inclusive of Public Health, Seasons’ pharmacy partner and community hospitals/healthcare providers
- Ability to monitor PCC - Point Click Care reports to ensure EHR documentation and medication administration compliance
- Monitors clinical and departmental audits and outcomes and ensures the development of effective Plans of Action for certain defined operations
- Assists with the development of relevant care policies and procedures and monitors effective implementation for certain defined operations
- Responsible for collaborating on clinically oriented census development opportunities and expense reduction opportunities in conjunction with the regional operating teams
- Monitors and encourages achievement of goals and objectives consistent with established company philosophy and standards of practice
- Conducts focus clinical compliance audits as assigned
- Regularly and consistently reviews clinical performance trends and indicators to identify trends
- Provides necessary clinical leadership to address and proactively influence all unfavorable trends and outcomes
- Agrees to adhere to and oversees communication of privacy guidelines relative to the confidentiality of residents' protected health information. Participates in (or conducts) company-sponsored training to safeguard against improper use and disclosure of such information
- Monitors and ensures compliance with company policies, procedures and provincial and regulatory body compliance
- Gather data, reviews information and provides clinical expertise as assigned
- Access continuing education opportunities appropriate to discipline and responsibilities
- Act in compliance with provincial, regulatory and professional standards and guidelines
- Adheres to company policy and procedure