Sales Coordinator

2 weeks ago

Hamilton, Canada Canon Canada Full time

**Sales Coordinator - Hybrid**

As the Sales Coordinator, you will be a key contact for our customers, sales teams, sales administration, and service. Your passion for details and follow through will be vital in ensuring that customers have an excellent experience through fleet implementation, equipment relocation, equipment disposal and more.

We are excited to offer a new and adaptive way of working that provides flexibility in the workforce while maintaining operational readiness By blending remote and in-office work, we are able to take advantage of the independence and flexibility that comes with working from home, and the collaboration, teamwork and sense of belonging that comes from working together face-to-face. Our Workstyle Program offers the best of both situations: structure and sociability with independence and flexibility.

**Key Responsibilities**
- Coordinate the implementation of fleet deals, this includes coordinating pre-assessments, delivery, installations, training, and equipment pick-ups (if required)
- Coordinate equipment relocations for customers and equipment disposals
- Follow up with customers and collect feedback while also resolving or escalating any outstanding issues
- Review and escalate any customer issues as it relates to invoicing
- Respond to simple customer care issues
- Provide sales equipment reporting and data collection

**To Succeed, You Will Need**:

- A minimum of 1 year experience in a coordinator role
- Ability to multi-task and manage conflicting priorities
- Exceptional detail orientation
- Intermediate Excel
- Exposure to Salesforce is an asset

**Why Join?**

**COVID-19 SAFETY PRECAUTIONS**
- Canon is committed to the health and safety of our employees, customers and communities.

**HYBRID WORK**

**BENEFITS**
- Comprehensive health coverage plan that includes medical, dental and vision
- Life insurance, disability and wellness programs
- Vacation, Paid Personal Time and Sick days
- Matching RRSP contribution & Profit Sharing Program
- Tuition Assistance Program for professional continuing education
- Discounts on Canon products, retailers, memberships and more

**EMPLOYEE PERKS**
- Free coffee and snacks
- Employee referral program
- Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products.
- Community involvement

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