Self Storage Facility Manager

2 weeks ago

Kitchener, Canada Make Space Inc. Full time

**About Make Space Inc. - Who are we?**

**Responsibilities**:

- Maintain and build positive customer service with clients, vendors, and service providers.
- Following up with clients as needed and directing them to the appropriate department if necessary.
- Be creative in supporting customers with their storage and moving solutions.
- Working as part of the team with other departments and Customer Contact Center.
- Accurate and detailed reporting.
- Property & yard maintenance duties to be performed as required.
- Taking payment from clients and helping with onsite access.
- Moving in and out schedules for storage units, cleaning and maintain units between clients.
- Perform other duties as required.

**Qualifications**:

- Excellent communication skills, both verbal and written
- Outstanding Customer Service, ability to build rapport with tenants, colleagues, and management.
- Ability to multitask, organize and prioritize work requirements.
- Ability to lift up to 30 lbs.
- Positive attitude and want to make work environment fun

**Job Types**: Full-time, Permanent

**Salary**: $40,000.00-$45,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift

Application question(s):

- How would you describe great customer service? Please explain why this is important?

**Education**:

- Secondary School (preferred)

**Experience**:

- retail management: 1 year (preferred)
- Microsoft Office: 2 years (required)
- Customer service: 2 years (required)

Work Location: In person

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