Dispatch Coordinator

2 weeks ago

Mississauga, Canada LifeLabs Full time

LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us.

Consistently named one of Canada's Best Employers by Forbes, LifeLabs has also been recognized for having an award-winning Mental Health Program from Benefits Canada. The passion and commitment of over 6,000 diverse and innovative team members unites and motivates us to ensure our customers receive high quality tests and results that they can trust. Agile, customer-centred, caring and teamwork: we live these values every day in what we do to support our customers and healthcare providers, driving forward our vision of _empowering a healthier you_.

Make a difference - join the LifeLabs team today

We require a Dispatch Co-Ordinator for one of our central Courier services departments. This role is responsible for the sortation and preparation of the internal mail, cash bags and outgoing reports for our courier services and dispatching courier pick-ups.

**This is a Casual role at 6560 Kennedy Road, Mississauga, ON.**

**Shifts can be scheduled anywhere from 0 - 20 hours/week.**

**Accountabilities**:

- Receive and sort reports and distribute them into the correct courier mail container.
- Answer incoming calls for pick-ups and relay information to courier dispatcher.
- Receive and sort internal mail and cash bags returning from AR for distribution by couriers to the hubs.
- Provide internal and external customer service as required and or requested.
- Complying with all safety and employment policies at LifeLabs.
- Other duties as assigned.

**Requirements**:

- High School Diploma or equivalent experience
- Basic computer skills required with Microsoft and ERP systems
- Ability to work autonomy
- Ability to lift a minimum of 25lbs consistently, to shoulder height. repetitive movements and bending, turning, and kneeling, as well as walking required
- Customer service and working within a teamwork environment

At LifeLabs, we strive to create an inclusive and equitable workplace where our team members and the communities we serve feel accepted, valued, and respected.

LifeLabs is committed to providing a safe environment for our employees, customers, and the communities we serve. We have been a leader throughout the COVID-19 pandemic regarding health and safety measures and have always put our employees and customers at the center of every decision that we make. As an organization in the health care sector, we believe the COVID vaccination adds a layer of protection that complements the extensive and necessary health and safety protocols that we have taken to date. With this in mind, we currently require all LifeLabs employees, contractors, students and volunteers to be fully vaccinated.

LifeLabs operates under a distributed workforce model, where employee flexibility is a key priority. Further information will be provided during the interview process on what this means for employees.

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