Operations Analyst

1 week ago

Richmond, Canada Donald's Fine Foods Full time

**Brief Job Description**:
The Operations Analyst is a passionate creator, investigator, and innovator. They have exceptional attention to detail and understand that continuous improvement, however small, are key to the business’ ability to provide industry-leading customer experiences. This is a tech-savvy individual, who is comfortable operating in multiple different virtual environments. They understand their audience of business leaders, operators, people leaders & logisticians, curating focused solutions for each stakeholder to drive optimal performance.

**Responsibilities**:

- Data analysis and interpretation
- Development, execution, and distribution of operational reporting using analytical tools
- Cross-data analytics
- Communicating with stakeholders on requests, insights, and tools
- Problem solving and investigation
- Work closely with management and executives to improve KPIs
- Innovate on operational processes and reporting tools
- Managing resources for multiple projects and sites on an ongoing basis
- Create automated analysis suites for on-the-go analysis
- Maintain and update analysis suite as needed
- Interdepartmental communication
- Assist with delivery performance by providing needed analytics
- Using automated tools to extract data from primary and secondary sources
- Removing corrupted data and fixing coding errors and related problems
- Developing and maintaining databases, and data systems - reorganizing data in a readable format
- Ability to translate business requirements into non-technical, lay terms.
- Seek out and engage in opportunities to further personal leadership development

Other duties as assigned

**Requirements**:

- Sherlock Holmes-level detective skills
- Degree in a computer related field
- Strong verbal and written communication skills
- Strong interpersonal skills as this role requires inter-departmental and inter-company communication
- Advanced Microsoft Excel skills
- Advanced knowledge of analytical tools (Microsoft Power BI, Tableau, Google Data Studio, etc.)
- Ability to extract data using Microsoft SQL
- Knowledge of database function, interaction, and utilization
- Extreme attention to detail
- Self-directing, motivated, and passionate
- Organized and ability to adhere to deadlines
- Ability to translate business requirements into non-technical, lay terms.
- Experience with database and model design and segmentation techniques
- Strong programming experience with frameworks, including XML, JavaScript, and ETL
- Practical experience in statistical analysis through the use of statistical packages, including Excel, SPSS, and SAS
- Proven success in a collaborative, team-oriented environment
- Background in a warehouse operation is a plus
- Background in a production operation is a plus

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Disability insurance
- Extended health care
- On-site parking
- RRSP match
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Day shift

Ability to commute/relocate:

- Richmond, BC V6V 2G7: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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