Quality Control Associate

Printful is an on-demand printing and fulfillment company that helps people turn their ideas into brands and products. We fulfill and ship custom clothing, accessories, and home & living items for online businesses. Since its founding in 2013, Printful has scaled to a vast team of experts across fulfillment centers worldwide and has become the first company with Latvian roots to reach unicorn status (valued at over $1B).

At Printful, we help customers grow brands and reputations, so achieving excellence is important in all we do. That’s why we’re looking for a detail-oriented **Quality Control Associate **to join our team and be an essential part of how people experience our products. Your focus on consistency and quality will shine through in your work and strengthen our relationships with customers.

**Your daily tasks will include**:

- Examining items and detecting errors to ensure we’re producing top-quality products for our customers
- Detecting inconsistencies in printer machine settings to spot recurring issues and keep production running smoothly
- Holding individual team members accountable for their work by tracking defects, returning all rejected items, and recommending steps and actions to correct errors
- Comparing online design aspects with the final printed product to ensure we’re accurately capturing the customer’s vision
- Communicating policies, procedures, requirements, and safety information to teammates as needed
- Documenting defect percentages and submitting discrepancy and inspection reports to monitor the quality of our products and improve damage statistics
- Notifying supervisors and Team Leads of any production problems that occur to promote transparency and fix the problems quickly
- Sorting inspected items for either further processing, shipping, or packaging to keep our processes organized and running efficiently
- Performing other duties as assigned

**What you’ll bring**:

- High school diploma or GED equivalent
- Understanding of DTG printing processes and machinery
- Understanding of production and quality control processes
- Fluency in English (both written and spoken)
- Knowledge of basic math

**In this role, we’ll expect you to**:

- Have strong communication and interpersonal skills
- Be accurate, detail-oriented, and focused
- Be punctual, reliable, and accountable
- Multi-task and manage your time efficiently
- Have a logical and analytical approach to problem-solving
- Thrive in a changing, fast-paced environment
- Be goal-oriented, self-motivated, and thorough
- Be decisive and organized

**What we offer**:

- Competitive pay
- RRSP company match
- Free coffee and snacks
- Personal and professional development opportunities
- A fun and engaging position in a fast-paced environment

Printful is growing. Come grow with us

If you think you’d excel in this role, send us your resume

Interested, but don’t think this is the right fit for you? Feel free to share it with friends and check out other open positions at Printful. We’re always looking for creative and driven minds to join our ever-growing team

AAP/EEO Statement

Printful provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Printful complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Printful expressly prohibits any form of workplace harassment based on race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Printful’s employees to perform their job duties may result in discipline up to and including discharge.

**Job Types**: Full-time, Permanent

Pay: $17.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Mississauga, ON L5L 5Y4: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Warehouse: 1 year (preferred)
- Manufacturing: 1 year (preferred)
- Order fulfillment: 1 year (preferred)
- Quality Control: 1 year (preferred)

Work Location: In person