Orthodontic Treatment Coordinator

1 day ago

Calgary, Canada East Village Dental Full time

**Maternity Leave Orthodontic Treatment Coordinator/Dental Administrator**

**About Us**:
East Village Dental is a patient-centered practice offering both general dentistry and orthodontic services. We are committed to creating beautiful smiles while delivering exceptional care in a welcoming and professional environment. We are seeking a passionate and organized individual to temporarily join our team as a **Maternity Leave Orthodontic Treatment Coordinator.**

**Job Summary**:
The Orthodontic Treatment Coordinator plays a crucial role in ensuring a seamless experience for our orthodontic patients. This position combines administrative duties, patient consultations, and case management. Consultations are a significant aspect of the role, requiring the ability to effectively guide new and existing patients through treatment options, financial discussions, and next steps. You’ll also manage the doctor’s schedule, monitor case progress, and maintain clear communication with patients, parents, and the clinical team. If you’re organized, detail-oriented, and enjoy working with people, we’d love to hear from you

**Schedule**:

- **Monday**: 8:00 AM - 4:00 PM
- **Tuesday**: 9:00 AM - 5:00 PM
- **Wednesday**: 8:00 AM - 4:00 PM
- **Thursday**: 9:00 AM - 5:00 PM
- **Friday**: 8:00 AM - 4:00 PM

**Key Responsibilities**:

- **Consultations**: Conduct patient consultations to review orthodontic treatment plans, discuss options, and address any questions or concerns, ensuring patients feel informed and supported while providing financial options.
- **Administrative Duties**: Manage patient records, handle correspondence, process paperwork, and assist with financial agreements and billing.
- **Schedule Management**: Maintain and optimize the doctor’s schedule to ensure efficient patient flow and mínimal downtime.
- **Case Monitoring**: Oversee orthodontic cases, track treatment progress, and ensure timely adjustments are scheduled.
- **Patient Communication**: Provide clear, friendly, and professional communication with patients and parents regarding treatment plans, appointments, and progress updates.
- **Coordination**: Act as a liaison between the clinical team, lab, and patients to ensure seamless case management.
- **Records Management**: Ensure all patient records and charts are updated accurately and in compliance with clinic policies.
- **Follow-ups**: Assist with post-treatment follow-ups to ensure patient satisfaction and treatment success.

**Qualifications**:

- 1-2 years of experience as an Orthodontic Treatment Coordinator is preferred.
- Strong organizational and multitasking skills.
- Excellent verbal and written communication skills.
- Ability to work collaboratively in a fast-paced environment.
- Familiarity with orthodontic or dental software is an asset.
- A friendly, compassionate, and professional demeanor.

**Why Join Our Team?**
- Competitive compensation package.
- Supportive and inclusive team environment.
- Opportunity to make a meaningful impact in patients’ lives.

We thank all applicants for their interest, but only those selected for an interview will be contacted.

Pay: $30.00-$35.00 per hour

Expected hours: 35 - 40 per week

**Benefits**:

- Company events
- Dental care
- Extended health care
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person

Expected start date: 2025-03-17

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