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Healthcare Insurance Coordinator

2 weeks ago

Edmonton, Canada Linde plc Full time

**Healthcare Insurance Coordinator (Full Time) - Edmonton, AB**
- 25000279

At Medigas, the healthcare division of Linde Canada, Inc., you’ll join talented and diverse people throughout Canada, all working hard to make a difference in our client’s lives and make our organization successful. You will work to support, develop and implement challenging and meaningful client-focused programs and you will be trusted to take on responsibility early in your career. Our employees’ contributions are valuable to our company, our clients, our communities and our shareholders.

Since the late 1960s, Medigas has been a leader in serving the Canadian healthcare market with the provision of home oxygen therapy, respiratory services, medical gases and related medical equipment. Everything we do is born out of our commitment to help people live better lives and to support the medical professionals who make it all possible.

At Medigas, every day is an opportunity: an opportunity to learn, to grow, to share success and to contribute to one of the world’s leading industrial gas and engineering companies. Seize the opportunity: take your next step with us and join our team.

**Healthcare Insurance Coordinator (Full Time) - Edmonton, AB**

**Primary Purpose**
To initiate third party funding for Medigas clients and ensure proper guidelines are met for ongoing funding. Position reports to the Insurance Manager.

**Key Accountabilities**
- Work with various insurance agencies to manage funding authorization for clients. This may include booking testing appointments as required to comply with funding agency requirements.
- Collaborate with staff from other departments to gather relevant information
- Correspond with physician’s offices for information required for funding purposes
- Review unbilled orders and work with clinical and billing staff to resolve
- Review zero-dollar accounts and work towards moving to non-zero
- Monitoring clients whose funding authorizations are due to expire and taking the necessary steps to secure ongoing funding prior to expiration date
- Work very closely with both the Clinical and billing staff to ensure KPI’s are met
- Notify billing department when to start, suspend, restart or discontinue billing according to authorization status
- Entering authorizations in ERP System
- Accurate documentation of all clinical notes and communications with staff, testing facilities and physician’s offices in EMR system
- Identify and report risks or potential issues
- Recommend improvements to increase process efficiency and effectiveness
- Escalate non-compliance with policies and procedures to Insurance Manager

**Required Qualifications**
- High School or equivalent

**Experience**
- Medical office experience an asset
- 1+ year(s) experience in Customer Service

**Knowledge / Skills / Abilities**
- Detail-oriented and results-driven
- Strong organizational skills
- Ability to manage multiple tasks concurrently
- Excellent written and verbal communication skills
- Ability to excel in a team environment
- Proficiency in MS Office Applications (Outlook, Excel, Word, PowerPoint)
- JD Edwards experience an asset
- Electronic Medical Records (EMR) knowledge an asset
- Linde has an extensive background check process which may include but is not limited to, a criminal background review, reference checks and employment verification._
- Linde Canada Inc. is committed to providing accommodations for people with disabilities. Applicants requiring accommodation during the recruitment and selection process are encouraged to make their needs known in advance if accommodation is required. We will work with you to meet your needs._
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status._

**Primary Location** Alberta-Edmonton

**Schedule** Full-time

**Job** Admin & Facilities

**Job Posting** Feb 12, 2025, 11:00:00 PM

**Unposting Date** Apr 13, 2025, 10:59:00 PM