Paralegal/legal Assistant

Job description

OVERVIEW:
We are looking for a Paralegal to help us with all content/document related customer requests (e.g., during onboarding). You will leverage your experience and passion in problem solving and attention to detail to ensure the needs of our customers are met.

This role is based out of our downtown Vancouver office and will report to the Head of Business, Corporate.

WHAT YOU’LL DO:
A sample of the specific work items includes:

- Modify “Content Packages.” Content Packages are the blueprints/templates that enable our users to generate legal documents for their clients.
- Work with our Customer Success Team and our Development Team to ensure customer requests for content packages are delivered on time and to a high level of quality.
- Perform quality control testing on automated documents.

WHAT YOU’LL NEED:
**Education**:
Paralegal Diploma with a demonstrated interest in document automation or a degree in another related discipline.

**Experience**:

- 3 or more years of experience in a Corporate Paralegal position
- History of quickly learning and using new technologies to deliver high quality results.
- Proficient in Microsoft product suite (Excel, Word). Ideally written basic Excel commands.
- Working in Agile environments and collaborating with teams.

Qualities:

- Customer Focus: demonstrates a desire to proactively help and serve internal/external customers to meet their needs.
- Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results showing an attention for details.
- Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems. Can take larger problems and break them down into smaller, logical pieces. For example, separating data into an excel spreadsheet and referring to that data in a Microsoft Word mail merge document would be a problem that you would enjoy.
- Process/Project Management: skilled at figuring out and managing the processes and timelines necessary to get work accomplished. Highly organized and deadline driven.
- Teamwork: ability to (1) work effectively with people at all levels and departments of an organization, (2) collaborate and work with others to deliver results, and (3) contribute meaningfully to the team and prioritize group needs over individual needs.
- Communication: ability to communicate complex ideas effectively. Strong written and verbal English communication.
- Flexible: effectively copes with change and ambiguity, finding ways to advance work and project.

WHO YOU ARE:
Tenacious: You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.

Curious: You are always learning and seeking ways to make things better.

Conscientious: You keep your promises, taking your commitments to others seriously, and you have strong integrity.

Share our values: You share our core values of innovation and impact, ownership, teamwork, grit and humility, and continued learning.

SUMMARY:
We believe in a meritocracy - one in which the quality of your actions dictates what work and responsibilities you take on. We believe in providing frequent coaching and mentoring, both formally and in-time. We are dedicated to building a diverse community, one where employees feel a sense of belonging and are valued for the contributions and the perspectives they bring.

Our purpose is to champion the power of human connection and the heart of connection is inclusion. You belong here.

**Job Type**: Permanent

Pay: $65,000.00-$70,000.00 per year

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: In person