Patient Care Specialist
5 days ago
**Clinic Experience Manager**
**Location**: Moncton, NB
**Job Type**: Full-time
**Company**: Mancuso Clinic - Pain & Longevity Center
**About Us**
At **Mancuso Clinic**, we help people move better, feel better, and live longer.
Our multidisciplinary team — including osteopaths, chiropractors, massage therapists, and nutritionists — takes a **holistic approach to health and longevity**.
We’re growing and looking for a **Clinic Experience Manager** to join our team.
This is a key position for someone who loves people, enjoys organization, and wants to be part of a purpose-driven wellness environment.
**What You’ll Do**
- Greet and guide patients with professionalism and warmth
- Manage appointment, and client communication
- Support treatments by setting up clients for therapies (e.g., red light therapy)
- Maintain smooth clinic operations — from supplies to daily flow
- Provide information about our services, memberships, and programs
- Support practitioners and ensure a top-quality patient experience
- Contribute to clinic growth through excellent service and sales follow-up
**Who You Are**
- Friendly, caring, and naturally people-focused
- Highly organized with great attention to detail
- Comfortable using technology and booking systems
- Professional in both appearance and communication
- Passionate about health, wellness, and longevity
- Bilingual (English/French) preferred
- Previous experience in healthcare, customer service, or sales is an asset
**What We Offer**
- A positive, wellness-focused work environment
- Training and mentorship in holistic health and client experience
- Competitive salary based on experience
- Performance and sales bonuses
- Discounts on clinic services and wellness programs
- Opportunities for career growth as the clinic expands
**Schedule**
- Full-time
- Monday to Friday (occasional Saturday flexibility)
**How to Apply**
If you’re ready to join a passionate team dedicated to helping people live better and longer, we’d love to meet you
**Subject line**: _Clinic Experience Manager - [Your Name]_
**Job Types**: Full-time, Part-time
Pay: $18.00-$21.00 per hour
**Education**:
- DCS / DEC (preferred)
**Experience**:
- Front desk: 1 year (preferred)
- Administrative: 1 year (preferred)
**Language**:
- French (preferred)
- English (preferred)
Work Location: In person
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