Checkouts Co-worker

2 weeks ago

Richmond, Canada IKEA Full time

Who you are
- You love challenges you seek them to solve them (not to create them, though)
- You have at least 6 months of customer service work experience in retail or a distribution center (Returns or Cashier experience is a plus, but not necessary)
- You have an amazing attention for detail and can effortlessly juggle multiple priorities while keeping a smile on your face
- Your customer service skills are top notch - you meet all customers with compassion and understanding, can handle long queues, and can assess a problem and deliver a solution quickly.
- Your coordination skills are top notch - you can brush your teeth, iron your clothes, feed the dog, make a cup of coffee, and just get things done in a beautiful, quick, effortless sequence (or something like that)
- You are quite comfortable with computers and are generally technology-savvy
- You are totally cool with working in a physically demanding, fast-paced, environment (where you may have to lift heavy items that weigh up to 50 lbs. at any given time)

**Your responsibilities**
- Be an IKEA Ambassador by recognizing that the customer experience depends on your seamless ability to provide memorable customer service and problem solve in a fair and timely manner
- Actively listen and identify customer needs, process transactions according to IKEA returns and exchange policies, and handle cash according to IKEA policy
- Maintaining an ongoing awareness of daily and weekly service/delivery targets
- Ensuring that our stock accuracy and inventory integrity is maintained by meticulously following Returns/Exchange policies and routines.
- Staying current with your IKEA product knowledge, our in-store and online specials, any updates on returns and exchange policies, and having a good awareness of all Customer Relations action plans
- Responsible for ensuring recovered product is put away properly, that your area is stocked and presentable visually, and that all shelf labels are clear and accurate
- Stay knowledgeable on IKEA products, in-store and online specials, as well as all applicable internal policies and standards
- Assist team members with additional duties, as required

**About this work area**

At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people

JUST SO YOU KNOW

In the IKEA world, this position is officially referred to as: Checkouts Co-worker

Please note: This position requires the submission of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

  • Post Office Clerk

    1 week ago

    Richmond, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 11800 Cambie Road, Richmond, British Columbia, V6X 1L5 Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: - To provide prompt and superior customer service at the retail...

  • Post Office Clerk

    7 days ago

    Richmond Hill, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 10620 Yonge Street, Richmond Hill, Ontario, L4C 3C8 Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do. **Why this role is important?** **SUMMARY**: - To provide prompt and superior customer service at the retail postal...

  • Post Office Clerk

    2 weeks ago

    Richmond, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 6060 Minoru Blvd., Unit 2286, Richmond, British Columbia, V6Y 2V7 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to...

  • Cashier

    7 days ago

    Richmond, Canada Shoppers Drug Mart Pharmaprix Full time

    **Location**: 11800 Cambie Road, Richmond, British Columbia, V6X 1L5 At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the...

  • Cashier

    5 days ago

    Richmond, Canada IKEA Full time

    WHO YOU ARE - You love challenges you seek them to solve them (not to create them, though!) - You have at least 6 months of customer service work experience in retail or a distribution center (Returns or Cashier experience is a plus, but not necessary) - You have an amazing attention for detail and can effortlessly juggle multiple priorities while keeping a...

  • Keyholder (Part-time) - Ironwood Plaza

    7 days ago

    Richmond, Canada Reitmans Full time

    **Company Description** With over 230 stores across the country, **Reitmans** is leading Canadian women’s fashion by championing self-acceptance and inclusivity to a growing and loyal customer base. We know great fashion fits great women, and not the other way around. Our strength lies in our people, so join a creative, welcoming, and socially-minded...

  • Keyholder (Part-Time) - Ironwood Plaza

    1 week ago

    Richmond, British Columbia, Canada RCL - Reitmans Canada LtdLtée Full time $15,000 - $25,000 per year

    Company DescriptionWith over 230 stores across the country,Reitmansis leading Canadian women's fashion by championing self-acceptance and inclusivity to a growing and loyal customer base. We know great fashion fits great women, and not the other way around. Our strength lies in our people, so join a creative, welcoming, and socially-minded brand for a job...

  • H&M Sales Advisor

    3 weeks ago

    Richmond Hill, Canada H & M Hennes & Mauritz Gruppe Full time

    As a Sales Advisor, you’ll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You’ll use your fashion and product knowledge to give customers all the relevant information they need for the best experience, work on garment...

  • Sales Advisor

    1 week ago

    Richmond, British Columbia, Canada H&M Full time $40,000 - $70,000 per year

    Job DescriptionAbout the RoleAs a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for...

  • H&M Sales Advisor

    2 weeks ago

    Richmond, British Columbia, Canada H&M Group Full time $25,000 - $40,000 per year

    Job Description About the RoleAs a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for...