Medical Office Assistant

**Position Overview**:
Preventous Collaborative Health is seeking an experienced and dedicated **Back-End Medical Office Assistant (MOA)** to join our multidisciplinary healthcare team. This role is essential in supporting smooth clinical operations, assisting providers, and ensuring an exceptional experience for both patients and staff.

ABOUT THE ROLE

We are ideally looking to hire someone who has **2 or more years of experience working as MOA**, with a positive attitude towards learning and a coaching mindset. Salary range will reflect skills and experience accordingly.

**Key Responsibilities: Back-End Administrative Duties**:

- Support providers by managing patient flow, rooming patients, and maintaining clinic efficiency.
- Prepare patient charts and ensure all medical and demographic information is complete and accurate in the EMR (MedAccess experience preferred).
- Taking and recording vital signs (blood pressure, temperature, height, weight).
- Review, triage, and action incoming faxes, results, and provider messages in a timely manner.
- Communicate test results and physician instructions to patients as directed.
- Coordinate with front reception, nursing, and clinical teams to optimize daily schedules.
- Maintain inventory levels and alert relevant staff when supplies need replenishment.
- Request medication samples and coordinate with pharmaceutical representatives as needed.
- Compile and send Total Health Assessment Reports to patients.
- Ensure exam rooms areas are clean, organized, and properly stocked.
- Assisting with sterilization of instruments and maintaining biohazard bins.
- Support the implementation of clinic policies, protocols, and quality improvement initiatives.

**Bonus - Clinical (MLA) Duties**:

- Performing blood draws and specimen collection following lab protocols
- Performing ECGs as required.

**Qualifications**:

- **Medical Office Assistant diploma** preferred.
- **Minimum 2 years of experience** in a clinical or medical setting.
- Proficient in EMR systems; **MedAccess** and **NetCare** experience preferred.
- Strong written and verbal communication skills.
- Exceptional attention to detail, accuracy, and follow-through.
- Excellent time management and multitasking abilities in a busy environment.
- Professional, empathetic, and patient-focused demeanor.
- Demonstrates initiative, reliability, and the ability to work independently and collaboratively.
- Passionate about **preventative health and collaborative care**.
- **Phlebotomy certification** or MLA training an asset.

**Work Environment**:

- Fast-paced, patient-focused clinical setting.
- Regular standing, walking, and light lifting required.
- Collaborative, multidisciplinary team environment.

**What We Offer**:

- A respectful, team-oriented workplace culture.
- Competitive compensation based on experience.
- Opportunities for professional development and cross-training.
- The opportunity to contribute to a high-quality, preventative healthcare model.
- Comprehensive benefits, including:

- Extended health and dental care
- Vision care
- Paid time off
- Wellness program
- On-site gym and parking
- Team and staff appreciation events

If you have the above skills and you are **eager to find a place where you can contribute to growth and grow yourself**, please submit a **cover letter along with a resume**.

In your cover letter, please **tell us why you think you would be a great fit for Preventous**and how your strengths can contribute to this team. Feel free to include ways you are hoping to grow while at Preventous and how you see it fitting into your overall career path.

All applicants must be prepared to provide at least 2 work references upon request.

Salary based on experience and qualifications.

**Job Types**: Full-time, Permanent

Pay: $46,000.00-$55,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site gym
- On-site parking
- Paid time off
- Store discount

Work Location: In person