Bilingual Functional Rehabilitation Specialist

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

**Working Arrangement**

Remote

The Rehabilitation Service is looking for a motivated person to join its team as a **Bilingual Functional Rehabilitation Specialist **. Reporting to the Rehabilitation Section Chief of the Montreal office, the functional rehabilitation specialist will assume case management for Montreal and the National Rehabilitation Team.

**Responsibilities**
- Develop and implement innovative functional rehabilitation services and goal-oriented rehabilitation programs for insured persons receiving short
- and long-term disability benefits.
- Collaborate and communicate effectively, in person or in-person, with colleagues, policyholders, insureds, physicians and other health care professionals to deliver complex and sometimes difficult messages.
- Work with our policyholders to develop creative solutions for return-to-work plans.
- Contribute to the overall profitability of the disability department by accelerating the return to health and sustainable return to work of insured persons.
- Effective budget management
- Supplier management: ensuring that we provide our policyholders with the most effective and efficient services.

**How will you create impact?**

You will improve the lives of people across the province by finding innovative and sustainable solutions.

**What motivates you?**
- You obsess about customers, listen, engage and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions, focusing on what matters.
- You do what is right, work with integrity and speak up.
- You share your humanity, helping us build a diverse and inclusive work environment for everyone

**What we are looking for**
- Hold a relevant university degree (health, mental health, psychology, HR or other)
- Have a valid driver's license and a car is required
- RSO, CPAB or other insurance-related training would be an asset
- Extensive experience in disability or functional rehabilitation (5 years) or several years of experience in active rehabilitation
- Solid knowledge of rehabilitation, disability insurance and medical terminology industry standards
- Experience in budget management
- Know Windows, Word and Excel software
- Be able to handle a heavy workload as well as the stress and pressure of multi-task and direct communication with policyholders
- Have interpersonal skills and be able to manage conflicts
- Ability to make difficult decisions with significant impacts for policyholders
- Proven ability to solve problems
- Analytical skills and proven organizational skills
- Be able to work independently and in a team
- Be accurate and thorough
- Demonstrated ability to brainstorm creative solutions
- Interest in wanting to support individuals to return to work

**What can we offer you?**
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.

**Our commitment to you**
- Values-first culture
We lead with our Values every day and bring them to life together.
- Boundless opportunity
We create opportunities to learn and grow at every stage of your career.
- Continuous innovation
We invite you to help redefine the future of financial services.
- Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.
- Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.

**#LI-REMOTE**

**About Manulife and John Hancock**

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in