Service Manager
1 week ago
**Job Summary**
**Duties**
- Manage daily operations of the service department, ensuring efficiency and productivity.
- Provide leadership and training to service staff, fostering a positive work environment.
- Oversee customer interactions, addressing concerns and ensuring satisfaction with services rendered.
- Utilize mechanical knowledge to assist technicians.
- Implement upselling strategies for additional services and products to enhance customer experience.
- Maintain accurate records of cash handling and transactions within the service department.
- Collaborate with sales teams to promote service specials and packages to customers.
- Ensure compliance with dealership policies and industry regulations.
**Requirements**:
- Previous experience in a dealership environment is preferred.
- Strong mechanical knowledge.
- Excellent customer service skills, with the ability to build rapport with clients.
- Proven sales skills, particularly in upselling automotive repair services.
- Experience in cash handling and financial transactions within a retail or service setting.
- Strong communication skills, both verbal and written, to effectively interact with customers and staff.
- Ability to work in a fast-paced environment while managing multiple tasks efficiently.
- Valid driver’s license in good standing
**Compensation & Benefits**:
- **60k to 70k + bonus**:
- Permanent full-time position
- **Benefit package including dental, vision, and store discounts**:
- Supportive work environment
- Opportunity to grow with a well-established company in Sudbury
If you have the experience and leadership we’re looking for, we’d love to hear from you
Pay: $60,000.00-$70,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- On-site parking
- Store discount
- Vision care
**Language**:
- English (preferred)
Work Location: In person
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