Assistant Manager

1 week ago

Duncan, Canada The Original FARM Full time

The Original FARM is a leading cannabis retailer that empowers the customer to take the best-informed decision by delivering a thoughtful and innovative customer experience. We are cannabis educators, sharing our passion and acquired knowledge with every customer

**Key Duties & Responsibilities**:

- Creating the best-in-class retail experience for both customers and employees.
- The Assistant Store Manager will report and work directly with the Store Manager and District Manager to aid in day-to-day operations.
- Support the Store Manager with ensuring the Point of sale (POS), cash handling, and database system are used efficiently and accurately.
- Maintain and manage continuous knowledge of each product and utilize the educational programs offered through FARM.
- Inspire a culture of service and training, lead by example, and maintain relationships with clients and employees.
- In partnership with the Store Manager, District Manager and the HR department, drive performance through monitoring, planning, coaching, and appraising team results.
- Consistently manage performance through accountability and development utilizing all company driven policies, tools, and platforms.
- Support training and development of Budtenders; using standardized operating procedures and FARM management tools.
- Assist in the continuous development of policies and procedures to improve efficiencies.
- Ensure brand standards meet company expectations and government regulations are always being followed by all employees
- Understand and communicate the brand aesthetic, philosophy and core values to the team and customers, leading by example with an exemplary attitude
- Oversee loss prevention policies and procedures and maintain a safe working environment.
- Correspond collaboratively with Head Office for accounting/payroll purposes and addressing system issues.
- Other duties as required by the Store Manager, District Manager and/or Head Office.

**Requirements**:

- 1+ year in retail management.
- Excellent leadership and decision-making abilities
- Strong work ethic demonstrates critical thinking and logic.
- Excellent conflict resolution, time management and highly developed communication skills.
- Proven ability to work with retail operating systems, well versed in MS Suite programs.
- Able to work a variety of shifts including evenings, weekends, and holidays.
- Cannabis knowledge and passion.
- Minimum 19 years of age.
- BC Selling it Right Certificate required.

**What We Offer**
- A flexible work schedule.
- Health and Dental benefits after successful completion of probationary period
- Staff Discounts

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