Facilities Manager

**Job Description Facilities Manager**

**Company Overview**:
**Job Summary**:
The Facilities Manager will ensure all facilities within The Martin Group portfolio run efficiently, cost effectively, and meet legal requirements, health and safety standards, and the reasonable needs of tenants. They are responsible for the complete maintenance and management of the physical infrastructure of the business. This includes preventative maintenance of buildings and equipment, repairs, and upgrades to building and building systems, maintenance ticket management, exterior property maintenance, inspections, cleaning, and on-call emergency response.

**Responsibilities**:
Supervision & Leadership:

- Hire, train, schedule, mentor, and provide ongoing evaluation of direct reports.
- Support part-time and full-time employee development to constantly update and implement best practices in facility management.
- Recommend staff recruitment, selection, promotion, advancement, corrective action, and termination.
- Prepare and deliver performance appraisals for staff.
- Plan and monitor appropriate staffing levels and utilization of labour, including overtime.
- Lead by example and model behaviours that are consistent with the company’s values. Provide hands on assistance of maintenance staff as necessary.

**Financial**:

- Work with finance and operational heads to develop a budget.
- Provide recommendations for facility and equipment repairs, preventative maintenance, and improvements, lifecycle planning of spaces and ongoing renewal of spaces and equipment within the facilities.
- Manage and prepare capital project and operating budget and variance reports.
- Obtain and review price quotes for the procurement of parts, services, and labour for projects.
- Ensure accurate invoice processing and accuracy of cost centre coding.

**Operations**:

- Oversee the day-to-day operations of the facilities.
- Manage vendor relationships.
- Establish, provide leadership, and evaluate, facility operating procedures to ensure standards and tenant satisfaction are met.
- Provide clear and professional communication to tenants.
- Identify, schedule, and execute preventative maintenance and work requests for facilities and equipment.
- Develop schedules and plans to complete maintenance outages, and equipment replacement projects.
- Advise supervisor of progress, costs, problems and delays with respect to individual projects.
- If necessary, supervise the installation of products in the field or assist in installation or service activities.
- Conduct regular facilities inspections and provide reports.
- Review work orders to ensure assignments are completed.
- Trouble shoot to support maintenance staff.
- Organize and schedule on-call in case of an emergency.

**Risk Management**:

- Oversee all facilities risk management functions.
- Interpret, review, and assist in the development of safety policies and risk mitigation to provide a safe environment.
- Confirm inspections of all applicable facilities and equipment (boilers, HVAC, Elevators, Fire Systems ) are completed and any adverse results are addressed.
- Develop and maintain Emergency Action Plans for day-to-day operations as well as large scale events. Work with staff to communicate and execute with tenants.

**Planning & Project Management**:

- Undertake a prominent role in managing projects related to all aspects of the facilities, this may include renovations, expansions, and maintenance projects.
- Initiate and develop new projects and initiatives to keep facilities current and aligned with the expectations of ownership and tenants.
- Develop schedules to minimize downtime including the use of weekends and evenings.
- Develop and manage the deferred maintenance list to proactively manage the lifespans of equipment and facilities.

**Relationships**:
The Facilities Manager will report directly to Vice President of Operations.

The Facilities Manager will oversee maintenance technicians, building superintendents, and cleaners. They will work with the construction foreman and construction workers as necessary as well as construction, mechanical, & equipment contractors. They will communicate with administrative staff, division managers and staff, and potentially tenants.

**Education & Experience**:

- Associate degree or bachelor’s degree preferred with focus on engineering technologies and/or facilities management.
- Facility Management certification an asset.
- 5 years of progressively responsible experience in a facility management role.
- Demonstrated experience managing facilities project, including renewal and maintenance projects.
- Demonstrated experience in managing teams of full & part-time staff.
- Working knowledge of industry standards and best practices relating to facilities and equipment management.
- Experience working with building technologies.

**Skills & Qualities**:
**Communications & Reasoning Abilities**:

- Excellent written and verbal communication