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Collections Specialist

2 weeks ago

Winnipeg, Canada Paramount Services Full time

**Goals and Outcomes**:
The Collections Specialist provides financial, administrative and clerical support by ensuring the company receives payments for goods and services and properly records the transactions by posting receipts and resolving discrepancies according to established policies and procedures in an efficient, timely and accurate manner.

**Essential Functions**:

- Monitor accounts on a daily basis
- Identify outstanding account receivables
- Take actions in order to encourage timely payments
- Contact clients and discuss their overdue payments and maintain accurate documentation of customer contact and collection activity, including customer responses.
- Resolve billing issues
- Update account status records
- Prepare and present reports on collection activities and progress
- Provides excellent customer service to internal and external customers
- Ad Hoc projects/requests from supervisor

***

**Education & Experience**:

- Three years related experience and/or training; or equivalent combination of education and experience.
- Knowledge of general accounting principles

***

**Knowledge, Skills & Abilities**:

- Comfortable working in a fast paced environment
- Capable of reviewing account status and making independent case by case decisions
- Must possess a strong attention to detail
- Excellent written and verbal communication skills
- Strong interpersonal, problem-recognition and problem-solving skills.
- Proficient in QuickBooks & Microsoft Office (Excel, Word, Outlook)
- Ability to meet tight deadlines.

**About Paramount Services**:
Paramount Service Ltd. began as Paramount Restaurant Service Ltd. over 25 years ago. Since then, the company has evolved into a full-service equipment supply and facility maintenance company based from Winnipeg, Manitoba. Our presence is focused in South West Ontario & North West Ontario, Manitoba and Saskatchewan but we have strong partnerships spanning coast-to-coast-to-coast across Canada. As part of our full-service commitment throughout the country, we employ refrigerationber, HVAC, plumbing and electrical journeymen, handymen, general labourers and we have over 600 subcontractors at our disposal. Our customer relationships are based on our performance and built on trust. As a result, our customers ask us if we can do more, and we do. From general contracting to minor service calls, landscape and parking lot maintenance, to hot and cold beverage services, equipment sales to preventative maintenance - we do it all.