Part Time Hotel Night Auditor
3 days ago
**RESPONSIBILITIES**:
**Supervises and administers all night audit functions**
Balances all revenue and settlement accounts nightly
**Ensures that all daily transactions are reconciled and accounted for in accordance with set policies and procedures**
Maintains files and resets the system for the next day of operations
**Follows up promptly on guests requests and issues**
Provides excellent customer service to all guests
**Welcomes and greets all guests, performs check in and check out procedures**
Answers guest inquiries and provides assistance in a professional manner
**Answers all incoming phone calls and takes reservations**
**Act as the hotel system liaison during night hours including calling in to open tickets with PMS system support during the overnight hours if a system fails or issues occur.**
Accurately follows cash handling procedures
**Adheres to all department and Company’s policies and procedures**
Ensures guests’ security by the proper handling of guest room keys and personal information
**Performs any other job related duties as assigned**
**CANDIDATE REQUIREMENTS**:
**Hotel Night Audit/Front Office experience is a MUST**
Experience with the Opera PMS is required
**Proficient using a computer, good knowledge of excel and basic accounting principles**
University/College Diploma is preferred
**Commitment to customer satisfaction**
Passion for customer service, enthusiastic, detail oriented, computer literate, fast learner
**Organized and able to work in a fast-paced, multi-tasking environment**
Excellent communications skills
**Works well under pressure in a changing environment**
Fluency in English, written and verbal; a second language is an asset
**Ability to work with mínimal supervision**
Able to stand for an 8 hour shift
Must be able to work evenings, overnights including weekends and holidays
Main shift will be 11:00 pm to 7:30 am
**Job Type**: Part-time
Part-time hours: 8 per week
**Salary**: $18.00-$20.68 per hour
Schedule:
- Night shift
Ability to commute/relocate:
- Mississauga, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: One location
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