Employment Counsellor

**We’re Hiring**

**EMPLOYMENT COUNSELLOR / JOB COACH**

**Posting Requisition **_22325 _**Program **_WorkBC Employment _
- Services _

**Job Type **_Regular, Full-time (2 _**Location **_Whalley and Newton, _
- vacancies) Surrey, BC _

**Hours of work **_35 hours per week _**Closing Date **_Open until filledOptions Community Services is a non-profit registered charity providing social services primarily in Surrey, Delta, White

Rock and Langley. We believe in helping people help themselves. We believe in collaborating with individuals,

businesses, community groups and government to create focused, effective and responsive resources for the

community.

The Employment Counsellor/Job Coach for multi-barriered clients is responsible for achieving sustained employment

outcomes by utilizing all three service delivery channels - Outreach, Virtual and WorkBC Centres. The position provides

employability and formal needs assessments, case management and supports clients in job search activities including

referrals and assistance to those seeking sponsored training or other long-term interventions, promoting clients to

employers to generate job leads and secure sustainable employment, wage subsidy contracts, unpaid work

experiences, community attachment, and on the job training/coaching.

The Employment Counsellor/Job Coach is also responsible for staying abreast and following WorkBC Policy and ICM

requirements to ensure accurate data entry and record keeping in ICM and collection of statistical information. This

position will be responsible for meeting the specific targets and outcomes set by the funders, maintaining consistent

records and tracking data to report out on the program participants to both funder and Options Community Services.

**ACCOUNTABILITIES**
- Assess clients' eligibility for services and formal needs assessments, including assessment of skills, education,

experience, employment readiness, job search skills, life skills and social skills; identify barriers, make
appropriate referrals and develop best next steps towards sustainable employment to achieve targets.
- Work with clients to develop/update a collaborative return-to-work action plan including resume development,

job coaching follow-up and outreach work that appropriately meets the clients' needs.
- Administer, monitor and track financial supports and services according to WorkBC policy and eligibility

criteria, including job start supports, transportation supports, food supports, grooming kits and other financial
supports related to long term interventions.

and other long-term interventions.
- Develop a specific client marketing plan that includes job target, employer targets and marketing strategies.
- Work one to one with clients to support and strengthen self-marketing approaches including: targeted resumes,

cover letters, interviews, and networking.
- Contact and network with employers to build relationships and generate appropriate leads for sustainable

employment outcomes and collaboratively work with other community partners to create opportunities for
multi-barriered clients to access informational interviews, job shadowing, volunteering and training on the job.
- Provide thorough on the job coaching and follow-up support to clients and employers to ensure maximum

success in reaching 52 weeks of sustained employment.
- Organize and participate in community initiatives, meetings, hiring fairs, collaborative events, program

marketing.
**_We are an equal opportunity employer committed to hiring a diverse workforce_** Posted: 23-Jun-14

**We’re Hiring**
- Open, maintain, and close ICM and physical files/records in accordance to requirements of the funder and

Options Community Services (OCS), including data entry corrections, accurate submission of orders, billings,
revisions and tracking of outcomes.
- Provide reports on services. All narrative and/or statistical reports completed to OCS and generally accepted

professional standards, as well as program and/or contract specifications where applicable (i.e. utilizing a
format specified by the supervisor, and/or the program’s funder).
- Meet performance measurement targets, service/intervention level targets and outcome targets.
- Participate in team building and share information for program development in case conference and staff

meetings.
- Build strong connections within the community for the purpose of marketing clients and branding of the

program.
- Perform other duties as assigned.

**QUALIFICATIONS
**Education, Training, and Experience**:

- Minimum three years' demonstrated experience in employment counseling or post
- secondary education or

combination of equivalent experience and training, with emphasis in employment counselling with multi
- barriered populations.
- 1-2 years of job development/job placement experience with clients with broad range of cultural backgrounds

and complex barriers to employment preferred.
- A Career Development Pract