Donor Services Coordinator

_Are you passionate about donor relations and using data to tell compelling stories? Do you want to work with passionate supporters and volunteers? Are you looking for an exciting role with the ability to make a difference for hundreds of organizations in Kingston & Area? If so, we’d love to hear from you_

The Community Foundation for Kingston & Area (CFKA) is looking for a **Donor Services Coordinator**. This is a new, full-time position located in the CFKA office in beautiful downtown Kingston.

CFKA is a local charitable organization with a mandate to connect the generosity of donors in the Kingston region with local charities addressing community needs. Our endowment fund model allows us to invest in the community in perpetuity across the following funding priorities: of Arts & Culture, Children’s Mental Health, Community Development, Education & Literacy, Environment, Health & Social Services, Heritage Preservation, Recreation, and Youth. With over $33.5 million in funds held in trust, the Foundation has granted over $14 million to date to over 360 charities. Our competitive Community Grants Program has funded hundreds of local projects that have resulted in meaningful and lasting impact, both small and large, in our community.

Reporting to the Executive Director and working closely with the staff team and committed volunteers, the Donor Services Coordinator is a new position within the Foundation. This role is responsible for gift processing, database management, donor relations and stewardship, and key communications and administrative support.

**WHO WE ARE LOOKING FOR**:
**MAJOR RESPONSIBILITIES**:

- Maintains a high level of customer service with donors and members, as a primary point-of-contact for donors, members, and community members.
- Processes online and offline donations; importing data, running queries and reports as may be required; including gift processing and batching, acknowledgement letters, fund reports, tax receipts, other stewardship reports, and e-blast/social media postings;
- Maintains appropriate record-keeping within donor/member database and the organization’s shared drives and uses data to generate trend reports and intelligence to drive retention measures.
- Coordinates all donor communications, reporting, and recognition activities, including events (both virtual and in-person).
- In collaboration with the Grants Coordinator, supports the development of strong communications pieces, both print and digital, that demonstrate the impact of our various grants programs and of our donors.
- Supports the implementation of short
- and long-term fund development strategies for the organization; including coordinating various fundraising mass and targeted appeals as assigned;
- Conducts research, analysis and prepares regular timely reports and statistical information that supports the overall philanthropic strategies.
- Supports the Executive Director’s Board liaison including agenda and meeting minute management, presentation of reports, and tracks motions and work activities;
- Manages confidential and sensitive information affecting operations, external relations, assets and organizational resources.

**THE IDEAL CANDIDATE WILL HAVE**:

- Demonstrated experience working in the not-for-profit sector (knowledge of Kingston area charities is an asset).
- Demonstrated experience and proficiency with donor CRM databases (e.g. Blackbaud RE, CSuite, DonorPerfect, etc), and familiarity using a moves management approach within databases.
- Strong verbal and written communication skills; excellent interpersonal skills.
- Demonstrated ability to work with diverse groups of people (community members, volunteers, donors).
- Proficient with MS Office Suite, notably intermediate to advanced level Excel.
- High degree of professionalism, accuracy and confidentiality.
- Solid organizational skills, exceptional attention to detail, proven ability to produce high quality reports and documents.
- Initiative, collaborative team approach and effective problem-solving skills.
- Completion of one of post-secondary degree, or diploma, or equivalent experience. Internationally trained professionals and/or applicants with equivalent international experience are welcomed to apply.

**Salary**: $58,000 (37.5 hours per week) base salary. Compensation includes group insurance benefits plan (Health, AD&D and Life) available after probationary period.

**Salary**: $58,000.00 per year

**Benefits**:

- Extended health care
- Life insurance
- On-site parking

Schedule:

- 8 hour shift

COVID-19 considerations:
Vaccination Policy

Please be advised that the Community Foundation for Kingston & Area has a vaccination policy in place, and all employees are required to provide proof of COVID-19 vaccination status, or a relevant exemption from a qualified healthcare p

Ability to commute/relocate:

- KINGSTON, ON: reliably commute or plan to relocate before starting work (required)

Work Location: One loc