Client Care Coordinator

**MagGas Medical Overview**:
MagGas Medical is a Canadian-owned respiratory care company that is dedicated to helping our patients breathe deeper and rest easier in the growing areas of Home Oxygen and Sleep Therapy.

Founded in 1995, MagGas Medical has a long history of dedication to focused patient care and growth in the therapeutic fields of Home Oxygen and Sleep Therapy. With the desire to give our clients the best patient care possible, we intentionally create individual patient care plans and incorporate cutting edge respiratory equipment as part of our therapy.

At MagGas Medical, you will join our fast growing ambitious, talented and energetic team to play an essential role in providing quality support and patient-centric care. With a strong focus on patient care and a proven track record of growth in the Home Oxygen and Sleep Therapy fields, MagGas Medical is committed to delivering exceptional support and advancing community respiratory care. As a valuable member of the leadership team, you will play an integral role in continuing and building on the success of MagGas medical over the last 25+ years.

**Roles and Responsibilities**
- Manages and schedules patient appointments within the designated timelines
- Plans and coordinates time sensitive patient hospital discharges
- Processes, submits and tracks insurance and government claims forms
- CRM data entry and maintenance
- Process patient accounts receivable and payable transactions (credit card, debit, cheque & cash payments), when required
- Maintain on-going communication with healthcare professionals
- Coordinate with stakeholders across different departments to arrange for patient visits, deliveries, and follow up
- Adhering to client service levels and deadlines
- Other administrative duties, as assigned

This position is a 6 month contract with potential to be a permanent role in the future.

**Qualifications / Requirements**:

- 2 - 3 years of medical office administrator experience
- Excellent customer service, communication, and interpersonal skills with a passion for helping patients improve their health
- Experience working with Salesforce or a similar CRM tool is a plus
- Ability to work effectively on all Google Business Suite products (Gmail, Drive, Calendar, Meet)
- Completion of post-secondary education or combination of administrative experience or related field
- A team player who works well with others
- Strong organizational and analytical skills
- Able to multitask while working and thriving in a busy environment
- Careful attention to detail
- Strong work ethics

**Salary and Benefits / Why Join Us**

, 6 Month Contract, On-site
- Regular 8-hour shifts, Monday to Friday
- Hourly: $23 - $24 (40 hours weekly)

**Benefits**:

- Casual dress code
- A state-of-the-art office location and exciting working environment
- Discounted or free food and refreshments
- Company events
- Extended health care
- On-site parking
- Performance-based bonus opportunities

**Expected start date immediately**

**Job Types**: Full-time, Fixed term contract

Pay: $23.00-$24.00 per hour

Additional pay:

- Overtime pay

**Benefits**:

- Casual dress
- Company events
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- North York, ON M3N 1X6: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Language**:

- English (required)

Work Location: In person