Operations Supervisor

2 weeks ago

London, Canada Intelcom Full time

Ride the next mile with us
- Intelcom is a company committed to the continuous improvement and optimization of its services to its employees, partners and customers. Operations Supervisors are key employees who ensure the seamless running of our delivery business. We are presently looking for a full-time Operations Supervisor to support our growth

What is a typical work day?
- Having an excellent sense of communication: Coordinating and managing business partners, allocating routes already optimized/distributed to drivers.
- Being organized: Managing undelivered packages and warehouse returns and completing a daily report at the end of the shift. Participating in the development of procedures and working methods in collaboration with the Director of Operations and monitoring KPIs (Key performance indicator).
- Being resourceful and autonomous: Real time monitoring of the deliveries made by business partners and, if necessary, intervening by finding solutions to meet the objectives of the company.
- Knowing how to manage stress: Work in an environment where deadlines are very short and able to adapt very quickly to the needs of the business. Ability to make quick decisions and problem solving skills to ensure the smooth running of the Station/Delivery Center.
- Being vigilant in ensuring the use of safe work methods and behaviours within your team.

What do you need to be successful ?
- At least 2 years in an operations supervisory role, preferably in the transport industry.
- Know the current occupational health and safety regulations in force.
- Have general computer knowledge (Office365).
- Have knowledge of current transport laws and regulations.
- Be able to express yourself in English.

Why choose Intelcom?
- Extensive group insurance and RRSP plan after 3 months.
- Excellent growth and development opportunities.
- You’ll work with committed, motivated and efficient teams, in a safe and inclusive work environment.
- This is a full-time opportunity at 40 hours per week and days are to be confirmed.

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations.

Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.

At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.

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