General Manager

5 days ago

Kleinburg, Canada The Doctors House Full time

**THE DOCTOR'S HOUSE - GENERAL MANAGER**

**Who we are**:
XXI Chophouse is located within The Doctor's House in a sprawling estate in Kleinburg. Complete with gardens and fireplaces, this high-end steakhouse and worldclass event venue strives to showcase professionalism, client-satisfaction, and success.

**Job requirements & responsibilities**:
General Manager responsibilities include formulating overall strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are on the rise.

Ultimately, you’ll help our company grow and thrive.

**Responsibilities**:

- Oversee day-to-day operations
- Design strategy and set goals for growth
- Maintain budgets and optimize expenses
- Set policies and processes
- Ensure employees work productively and develop professionally
- Recognizing, motivating, coaching, and training all team members in achieving operational excellence
- Maintain a strong level of customer service
- Creating schedules for staffing and event processes
- Oversee recruitment and training of new employees
- Evaluate and improve operations and financial performance
- Direct the employee assessment process
- Prepare regular reports for upper management
- Ensure staff follows health and safety regulations
- Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

**Requirements**:

- Proven experience as a General Manager or similar executive role
- Experience in planning and budgeting
- Knowledge of business process and functions (finance, HR, procurement, operations etc.)
- Strong analytical ability
- Excellent communication skills
- Outstanding organizational and leadership skills
- Problem-solving aptitude
- BSc/BA in Business or relevant field; MSc/MA is a plus

**What's next?**

**Salary**: From $80,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift

Ability to commute/relocate:

- Kleinburg, ON L0J 1C0: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Hospitality: 5 years (preferred)

Work Location: In person

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