National Account Billing Administrator

5 days ago

Mississauga, Canada Scotia Tirecraft Full time

As a billing administrator, your job duties include reviewing orders, assisting with accounting, and identifying any discrepancies between bills, compensation, and customer accounts. You may also work directly with customers to resolve any account issues.

Additional qualifications include excellent customer service, organizational, and computer skills, along with multi-tasking ability and keen attention to detail.

Hours are Monday to Friday 8-5

**WHAT YOU WILL NEED TO SUCCEED**:

- They must have a strong attention to detail and data analysis skills to effectively consolidate and verify a high volume of transactions.
- They must have good organization and time management skills to ensure all activities in the monthly billing cycle are completed, while handling internal and external enquiries.
- They will have strong diplomatic, negotiation and conflict resolution skills to handle late payments and delinquent payments.
- They must possess excellent communication and interpersonal skills to work with internal and external contacts.

**RESPONSIBILITIES**:

- Reviews generated invoices for assigned accounts to ensure accuracy, comparing services billed to contract terms and rate schedules.
- Prepare monthly consolidated invoices from billing data from our internal systems into the format required by assigned customer(s).
- Communicate with branches regarding billing discrepancies and ensure branches make all required invoice adjustments.
- If applicable, process project or ad-hoc invoices on a timely basis submitting to customer with all necessary backup to support prompt payment.
- If applicable, process subcontractor invoices for payment and record corresponding billing.
- Actively monitor receivables and follow up with customer contacts on overdue payments.
- Document status of overdue invoices, and ensure actions are in place to resolve payment delays or disputes. Prepare reports to support internal and external A/R reviews. Escalate collection issues to management where appropriate.
- Handle all customer queries regarding guarding, alarm and patrol invoices.
- Liaise with the National Accounts Management Team as required for billing and administration support on National Accounts.
- Identify and implement process improvements which improve the timeliness and accuracy of invoicing or shorten the cashflow cycle for assigned accounts. Contribute to billing team or cross-functional process improvement initiatives.
- Other duties as assigned.

**QUALIFICATIONS**:

- University degree or College diploma in accounting or finance.
- 3 years of experience in a Billing, Accounts Receivable, or Accounting/Finance role.
- Advanced Excel skills.

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