Counter Sales, Burnaby

3 days ago

Burnaby, Canada E.B. Horsman & Son Full time

**Who we are**

We are strong, nimble, and growing EB Horsman & Son is proud to be a fifth generation family owned, successful Western Canadian electrical distributor with 20+ locations throughout BC, Alberta, and Saskatchewan, consistently recognized as one of Canada's Best-Managed companies. We take pride in living our core values and carrying out our mission statement of helping our communities thrive since 1900s. At E.B. Horsman & Son, we’re committed to a workplace where everyone belongs. If you’re qualified, we’d like to hear from you.

**What we offer**
- Birthday off
- Health, dental, and employee assistance program benefits
- Annual profit-sharing
- Employee share ownership program (ESOP)
- RRSP matching after 1 year of employment
- Access to EBH University for personal & professional growth

**Onsite work location**

Located at 3935 2nd Avenue, Burnaby, BC, V5C 3W9, this full-time permanent position.

**Why this role matters**

The **Customer Service - Counter Sales**acts as the primary point of contact for incoming branch customers. They will be responsible for providing excellent customer service by interpreting customer needs, troubleshooting issues, ensuring order accuracy, and recommending products and solutions. Duties could also include order assembly, packing & shipping, receiving, stock keeping, warehouse maintenance, and customer/sales support, including operating equipment, managing inventory, processing shipments, and assisting with priority orders and customer inquiries.

**What to expect in the role**
- **Attention to detail.** You will be required to work in the warehouse reviewing stock, assembling orders and shipping/receiving.
- **Customer service orientated.** Providing excellent customer service is key for this role as it will require maintaining and building customer relations through product quotations and sales.
- **Multi-task individual.**This role will require you to juggle through a number of client request and being able to meet competing timelines.
- **Communicator.** Communication is essential for this role, both verbally and written with our customers and while working with your colleagues.
- **Highly organized.** Being organized is key due to the high volume of customer requests that will require you to adjust and work through interruptions.
- **Comfortable with technology.** This role requires using the phone and computer to assist customer and using our internal systems.
- **Warehouse Responsibilities**:Duties may include order assembly, packing & shipping, receiving, stock keeping, warehouse maintenance, and customer/sales support, including operating equipment, managing inventory, processing shipments, and assisting with priority orders and customer inquiries.
- 3+ years of customer service experience is an asset
- 2+ years of electrical/lighting industry experience is an asset
- Previous experience in warehouse operations including shipping/receiving is an asset
- Intermediate computer skills with proficiency in MS Office & the ability to learn new software programs
- Basic mathematical skills
- Wide range of expertise in the products and services provided by E.B. Horsman & Son is an asset
- Project coordination experience is an asset
- Ability to be inclusive, collaborative, and respectful
- High school completion

**Our Core Values: Celebrating the Past, Empowering the Future**

Teamwork & Collaboration | Integrity| Commitment | Reliability | Initiative | Continuous Improvement
- #CSB_

  • Parts Counter Sales and Service Repair Person

    5 days ago

    Burnaby, Canada SPEARS SALES AND SERVICE LTD. Full time

    We are Vancouver's / Burnaby's leading Plumbing and Heating Company and we specialize in Pumps. We are known in the industry for our pump expertise and knowledge and for our excellent customer service. Our customers come to us to purchase or repair their pumps. We pride ourselves for being the pump experts in the industry. Since we perform and provide...

  • Counter Sales Associate

    1 week ago

    Burnaby, Canada Lennox International Full time

    Company Profile: **Lennox** (NYSE: LII) is an industry leader in energy-efficient climate-control solutions founded over a century ago on the principles of integrity and innovation. Dedicated to sustainability and creating comfortable, healthier environments for our residential and commercial customers while reducing their carbon footprint, we lead the field...

  • Counter Sales Associate

    2 weeks ago

    Burnaby, Canada Carrier Enterprise Canada Full time

    **Counter Sales Associate** **Reporting to** Sales Centre Manager **Location**: Burnaby, BC **The Opportunity** - Provide top quality service to our customers - Handle customer calls and inquiries - Quote prices to customers - Process customer orders over the counter and telephone - Maintenance of the showroom, including stocking shelves - Merchandise and...

  • Front Counter Clerk

    1 week ago

    Burnaby, British Columbia, Canada City of Burnaby Full time $45,000 - $65,000 per year

    This position works in the Police - Front Counter organizational unit. This is clerical work of some variety and complexity involving the provision of information and assistance to a variety of contacts and the processing and issuance of a variety of permits and certificates. The incumbent will operate CPIC and other related RCMP computer applications to...

  • Front Counter Clerk

    1 week ago

    Burnaby, British Columbia, Canada City of Burnaby Full time $50,000 - $70,000 per year

    Competition No: Duration: Temporary Full TimeSalary: $5,127 – 5,340 – 5,560 – 5,783 – 6,023/month (2024 Rates)Schedule:Special Notes:Last Updated: 10/14/25This position works in the Police - Front Counter organizational unit. This is clerical work of some variety and complexity involving the provision of information and assistance to a variety of...

  • Electrical Counter Sales Associate

    3 days ago

    Burnaby, Canada AMELECO Electric Supply Full time

    **Electrical Counter Sales** Ameleco Electric Inc. Full-time or part-time, permanent **About Ameleco** Ameleco Electric is an electrical building material supplier operating in BC’s Lower Mainland region. We currently have three locations: Burnaby, Richmond, and Port Coquitlam. Our customers range from independent electrical contractors to construction...

  • Front Counter Clerk

    10 hours ago

    Burnaby, British Columbia, Canada City of Burnaby Full time US$30,000 - US$35,000 per year

    Competition No: Duration: Regular Part TimeSalary: $29.48 – 30.70 – 31.97 – 33.25 – 34.63/hour (2024 Rates)Schedule: 48 hours bi-weekly (0.60 FTE); Tuesday, Wednesday and Friday from 7:30 AM – 4:30 PMSpecial Notes: Normal for CUPE 23 Inside Division Collective AgreementLast Updated: 12/4/25This position works in the Police – Court Services...

  • Counter Sales Associate

    5 days ago

    Burnaby, Canada Carrier Enterprise Canada Full time

    **Position: Counter Sales Associate** **Reporting to**:Sales Centre Manager **Location**:Burnaby, British Columbia **The Opportunity** - Provide top quality service to our customers - Handle customer calls and inquiries - Quote prices to customers - Process customer orders over the counter and telephone - Maintenance of the showroom, including stocking...

  • Counter Salesperson

    1 week ago

    Burnaby, Canada Independent Supply Company Full time

    **Company Description** Are you looking for a career in a monotonous position, working out of a cubicle, just like the other 100 people on your floor? Do you want to work for a company where your boss does not know, or care, about what you value in your life? Then this is not the job for you. Here at Independent Supply Company, we are partnered with our...

  • Customer Service/counter Sales

    1 week ago

    Burnaby, Canada Dick's Lumber Full time

    Dick’s Lumber in Burnaby is looking for a energetic, customer service driven individual to join our team in Customer Service and Counter Sales. **ACCOUNTABILITIES**: - Offers exceptional customer service, focusing on fostering customer loyalty and growing assigned account sales. - Uses strong product knowledge to enhance the “valued added” component...