Customer Experience Specialist
18 hours ago
**Now Hiring: Part-Time Customer Service Representative**:
- at Herringtons Luxury Floral Design - Fairmont Banff Springs Hotel_
Are you passionate about flowers and love helping people from around the world? Do you thrive in a warm, welcoming, and drama-free environment?
**Herringtons Luxury Floral Design**, located inside the iconic Fairmont Banff Springs Hotel, is looking for a **Customer Service Representative** to join our team. This is a **front-facing role**, perfect for someone who enjoys creating memorable experiences for customers while working in a beautiful, inspiring setting.
Schedule:
**Part time**
**Wednesday & Thursdays | 9:00 AM - 6:00 PM**
Your Role Includes:
- Greeting and assisting customers with floral orders in person and by phone
- Ensuring exceptional customer service from start to finish
- Helping with deliveries and receiving inventory
- Maintaining a clean, professional, and inviting shop environment
- Supporting light marketing tasks and business development projects
- Representing our shop with professionalism and warmth at all times
We’re Looking For Someone Who:
- Has excellent communication and customer service skills
- Enjoys working with people and creating positive guest experiences
- Is friendly, reliable, and drama-free
- Is organized and proactive
- Has floral experience (an asset, but not required)
- Is legally eligible to work in Canada
Whether you're a flower lover or simply passionate about delivering top-tier customer care in one of Canada’s most stunning locations, we’d love to hear from you.
**How to Apply**:
Come grow with us
Pay: $18.00 per hour
Work Location: In person
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