Showroom Consultant

5 days ago

Burnaby, Canada Ames Tile & Stone Ltd. Full time

Ames Tile & Stone Ltd. is a Burnaby based distributor of ceramic tile and stone, operating throughout Western Canada. Ames is all about smart, dedicated people with a passion for Customer Care and growth. We have positioned ourselves as the source for leading edge, mainstream tile and stone products. Our strengths of knowledge, service, and commitment to our customers’ success are what set us apart from competitors.

PRIMARY DUTIES AND RESPONSIBILITIES:

- Experience in a showroom or leading a showroom is an asset
- Assisting Showroom Customers:

- Greet customers and offer assistance
- Guide customers around the showroom
- Point out different product lines and products in the showroom
- Ask questions and respond appropriately to determine the customers’ needs
- Present features and benefits of different products
- Provide showroom materials for customer education and samples
- Consistently provide exceptional customer service
- Customer Consultations (training will be provided):

- Schedule showroom appointments with customers
- Help customers determine products, styles, colors, etc. to fit project needs
- Suggest additional tile accessories
- Provide pricing and availability to customers
- Follow up with showroom guests to answer questions and offer further assistance

Maintaining Showroom Appearance:

- Order new showroom products with management approval
- Keep work areas neat and tidy
- Arrange showroom decorations and changes in product displays
- Clean and dust showroom fixtures and decorations when needed
- Assist the Inside Sales Team during busy periods (answering phones and placing orders)
- Other duties and special projects as required

This is a full time position - work schedule: Tuesday to Sat shift

AMES Tile and Stone Ltd. is committed to a fair and positive work environment. We offer a competitive wage, excellent benefits, bonus program, employee reward program, and maintain the highest degree of respect towards all employees.

**Salary**: $17.00-$24.00 per hour

**Benefits**:

- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Profit sharing
- Store discount
- Tuition reimbursement

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person

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