Administrative Clerk-contract

1 week ago

Greater Sudbury, Canada Hard-Line Full time

**About us**

Established in 1996, in Sudbury, Ontario, HARD-LINE is a leading supplier of automation, teleoperation, and remote-control technology specialized in the mining industry. HARD-LINE develops innovative products from the ground up, using years of experience in mining, electronics, electrical and mechanical design. Our remote-control systems allow operations through direct/extended line of sight, or teleoperation; while increasing worker safety, continuous production and mine profitability. No matter what type, make or model of machinery, HARD-LINE can configure it to operate remotely.

**Job Summary**

This position is a Contract position. The Administrative Clerk is responsible for providing support to the Service team with all day-to-day tasks including answering phones, filing, data entry and tracking vehicles. In addition, this role will assist and support the Field Service Technicians with travel arrangements, and administrative tasks.

**Key Areas of Responsibilities and Associated Duties**
- Answer, screen and forward incoming phone calls.
- Provide basic and accurate information in response to inquiries.
- Assist in monitoring front door access to the building.
- Assist in arranging travel and accommodations, as required.
- Contact current or potential customers as required.
- Assist with the management of company vehicles, track maintenance and assign as required.
- Perform other administrative tasks such as filing, photocopying, transcribing and faxing.
- Provide administrative support across the department, as required.
- Assist with the Intake and distribution of received mail.
- Assist with calculating, compiling statistics and preparing reports for management.
- Perform other duties as assigned.

**Qualifications**
- High school diploma or equivalent required
- Experience working in an ISO 9001 would be considered an asset
- Bilingualism is a mandatory requirement for this role (French/English)

**Core Competencies**
- Excellent customer service orientation
- Proactive and forward thinking
- Accountability
- Excellent communication both verbally and in writing
- Ability to plan and organize workload
- Ability to analyze and problem solve to develop solutions for customers
- Ability to work well under pressure
- Strong attention to detail
- Ability to deal with people tactfully and professionally at all times
- Proven data entry, data editing and typing skills
- Proficiency with computer programs such as Microsoft Office, CRM, Excel.

**Working Conditions & Physical Demands**
- Working in a busy office environment with frequent interruptions.
- Manual dexterity required to use desktop computer and peripherals.
- The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed and instructed by management._

**Job Type**: Fixed term contract

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: One location

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