Clerical Assistant Clinics Hemodialysis Unit
7 days ago
**Clerical Assistant Clinics Hemodialysis Unit (Job ID**: 3998)
The primary role of the clerical assistant is to provide administrative and clerical support to the daily operations of the In-Centre Hemodialysis and Kidney Care Centre unit. The scope of the position requires proficient skills related to customer service, communication and computer technology. The clerical assistant interacts with internal and external health care providers, staff, patients, families, and administration to provide fair, timely and equitable patient access to services.
RESPONSIBILITIES
Provide a broad range of secretarial and clerical support to the daily operations of the In-Centre Hemodialysis and Kidney Care Centre
Required to work across both sites as needed
Provide excellent customer service contact by phone, in person and electronically for patients, staff and visitors; answers and forwards messages, facilitates pages to physicians/nurse practitioners/consult service providers, manages flow of patients/clients/visitors in a customer focused manner
Coordinate timing and record keeping relating to patient admission, discharges, transfers and tests, maintaining patient charts (e.g., standardized packages, thinning, team labels, names, file old charts upon discharge)
Arrange and coordinate appointments and meetings as necessary e.g., arranges for follow-up outpatient appointments
Collaborate with patient care team (physicians, nurses, hemodialysis support assistants, allied health) to support patient care flow, unit/department coordination processes
Manages requests in a timely manner, based on priority
Organize transfers, services and equipment for the unit e.g., ambulance transfers, porter, requests for maintenance of unit supplies and equipment and keep log of equipment sent out e.g., to Engineering, coordinate with consult services and portable diagnostics
Review, order and/or pick up supplies and equipment and maintain inventory, with oversight from CLM or designate
Updates infection control related signage
QUALIFICATIONS
Graduate of a recognized Office Administration program or equivalent
Requires a Medical Terminology Certificate
Must be proficient in Microsoft Word, Excel, PowerPoint, Outlook
Communicate clearly and fluently in English
Excellent interpersonal and communication skills
Good judgment and discretion
Work well under pressure
Highly organized and efficient time manager
Problem solver
Must be able to prioritize and multitask
In this position, if this department offers day, evening, night, weekend and/or statutory holiday shifts, you may be required to work these shifts (a mix of 8 and 12 hours shifts) on a rotational basis as per the specific needs of the department.
-
Clerical Assistant Clinics Hemodialysis Unit
2 weeks ago
Toronto, Canada Unity Health Toronto Full timeThe primary role of the clerical assistant is to provide administrative and clerical support to the daily operations of the In-Centre Hemodialysis and Kidney Care Centre unit. The scope of the position requires proficient skills related to customer service, communication and computer technology. The clerical assistant interacts with internal and external...
-
Toronto, Canada St. Michael's Hospital Full timeIn Spring 2020 the St. Michael’s Hospital Regional Renal Program is scheduled to open a brand new Kidney Care Centre, offering a wide range of services including a Satellite Dialysis Unit. Located at the East York Town Centre, this new Satellite Dialysis Unit has the capacity for 21 dialysis stations, providing patients with end stage renal disease the...
-
Hemodialysis Support Assistant Hemodialysis Unit
2 weeks ago
Toronto, Canada St. Michael's Hospital Full timeIn Spring 2020 the St. Michael’s Hospital Regional Renal Program is scheduled to open a brand new Kidney Care Centre, offering a wide range of services including a Satellite Dialysis Unit. Located at the East York Town Centre, this new Satellite Dialysis Unit has the capacity for 21 dialysis stations, providing patients with end stage renal disease the...
-
Care & Transitions Facilitator Hemodialysis Unit
4 weeks ago
Toronto, Canada St. Michael's Hospital Full timeCare & Transitions Facilitator – Hemodialysis Unit The Care & Transitions Facilitator (CTF) is a results-oriented practitioner within the In‑centre Hemodialysis, Kidney Care Centre (satellite unit) and Apheresis programs. The CTF role focuses on enhancing the quality of patient care in a complex health, social, and fiscal environment, advancing...
-
Care & Transitions Facilitator Hemodialysis Unit
4 weeks ago
Toronto, Canada St. Michael's Hospital Full timeCare & Transitions Facilitator – Hemodialysis Unit The Care & Transitions Facilitator (CTF) is a results-oriented practitioner within the In‑centre Hemodialysis, Kidney Care Centre (satellite unit) and Apheresis programs. The CTF role focuses on enhancing the quality of patient care in a complex health, social, and fiscal environment, advancing...
-
Care & Transitions Facilitator Hemodialysis Unit
2 weeks ago
Toronto, Ontario, Canada Unity Health Toronto Full time $80,000 - $120,000 per yearThe Care & Transitions Facilitator (CTF) is a results-oriented practitioner within the In-centre Hemodialysis, Kidney Care Centre (satellite unit) and Apheresis programs. The CTF role is dedicated to enhancing the quality of patient care within a complex health, social, and fiscal environment. This role is vital in advancing key initiatives such as new...
-
Clerical Assistant Clinics Preadmission Facility
2 weeks ago
Toronto, Canada Unity Health Toronto Full timeClerical Assistant Clinics Preadmission Facility (Job ID: 1318) RESPONSIBILITIES: Reporting directly to the Clinical Leader/Manager, the Clerical Assistant will be responsible for performing a broad range of administrative, secretarial, word processing and business support services for a patient care unit. As a highly organized, self-motivated,...
-
Toronto, Canada St. Michael's Hospital Full timeThe Materials/Equipment Coordinator for the Hemodialysis Satellite location will be responsible for the maintenance and tracking of general supplies and specialty equipment for the program and ensuring it's safe functioning. Through ongoing assessment and follow-up, this position is responsible for the day to day specialty supplies and products needs of the...
-
Unit Clerk Ii
2 weeks ago
Toronto, Canada Michael Garron Hospital Full timeOverview Acts as part of an interdisciplinary team, facilitating patient flow through the Hemodialysis Unit. This involves booking appointments, registration, file management, orientation of the patient/family to the unit, data collection and procurement of supplies. Education - Grade 12 or equivalent, post-secondary education preferred. - Extensive...
-
Clerical Assistant
7 days ago
Toronto, Canada St. Michael's Hospital Full timeThe Clerical Assistant will be responsible for performing a broad range of administrative, secretarial, word processing and business support services for a patient care unit. The individual will rotate through the various clinics within the Outpatient Mobility portfolio as well as the booking desk for the Martin Centre and Fracture Clinic. **DUTIES &...
