Property Management Associate

**Note: This position requires a smartphone, reliable vehicle and valid** **driver’s license, 2 must have language: Mandarin and English, plus some French communication skill.** Please send your CV highlight the 2 mandatory language skills and French communication level. Domi Management is a property management company with beautiful spaces built for travel and life, short-term and long-term, Domi Management is transforming the future of property management and rental experience. Each apartment is purposefully selected, designed and maintained-customized to reflect our identity as a bijou in its neighborhood. Whether the stay is two days, two months or two years, Domi ensure a unique, yet consistent experience. We are taking a step further and keep growing. Started in 2020 and now we have four main buildings portfolio in the city in 5 main locations in Montreal and Saint-Sauveur: NDG and downtown, Verdun, Rosement, and Saint-Sauveur. Our team is expanding and now we are looking for a new property management associate: this is a versatile role at the company and perfect for anyone who loves being on the go and finds fulfillment in serving our guests and tenants. You must be a self-starter, detail-oriented individual who thrive in problem-solving guest/tenant issues and satisfying guest requests throughout the day. If you’re ready for an evolving and fast-paced environment that is focus on delivering amazing guest/tenant experiences, and looking for "learn-as-you-go" career, we’d love to hear from you Please kindly note this role working proficient in language in Mandarin, English is mandatory, communicable French is also required. **At DOMI MANAGEMENT YOU WILL** - As a key member, backbone and front-line of our operation team, respond to day-to-day tenant requests, solve issues in a prompt manner - Troubleshoot minor maintenance and technology issues (e.g., upholstery stain removal, WiFi connectivity, or overseeing repair appointments) - Perform housekeeping quality audits and inventory checks: inventory replenishment duties, receiving deliveries, and tracking linen and consumable usage - General office administration - Maintenance and organization of working spaces including working space, storage shelves, warehouse and others as assigned - Able to drive to NDG building on a daily basis, occasionally drive to the downtown, verdun, rosement, and Saint-Sauveur as required - Inspect the building (interior and exterior) for public area maintenance, facilities and furniture **AT DOMI MANAGEMENT YOU SHOULD BE** - Proficient at office administration, good knowledge and excellent skill Microsoft Office tools such as excel, word and PowerPoint - Comfortable with Google Docs and Sheets - Comfortable via mobile apps such as wechat/wecom/whapps to communicate with the team in a timely manner - Be on the go and work independently 30% of the time, at a desk/laptop/smartphone app 70% of the time - Comfortable with a start-up environment - Comfortable with a sport-band pair with your smartphone **WHAT WE LOOK FOR AS REQUIREMENTS FOR THIS ROLE**: - Excellent in communication, customer service and problem solving - Proficiency Mandarin and English is a must, plus French communication skill - Has a car and a valid driver’s license /proof of insurance - 1 year of experience working in hospitality, service/customer service, property management - Own a hospitality spirit, guest-centric and positive mindset, always looking for alternative solutions to provide guest a good experience - Well-organized, detail orientated and good in time-management, can work under pressure - Must be a self-starter, hardworking and will do what it takes for us to reach our goals - Great team work spirit and ability to check in with your team via app throughout the day - live approximately in NDG area/downtown within 30-40 minutes' drive - Thrives in a fast paced, ever-changing startup environment, like to have challenges - Unintimidated by using mobile apps while in the field for team collaboration and communication - Flexible schedule and is open to some evenings and weekends **WHAT WE OFFER** - Competitive monthly pay with growth opportunities to building manager and property manager - $400 annual DOMI credits for all the apartments rental around the city and tourist areas - 20% discount for friends and family - Comprehensive training, zoom training, cloud-based training - A high-energy, start-up environment with smart, positive coworkers If you speak the 2 mandatory languages and can speak some French, have a car, and have experience in property management, customer service, and hospitality, please send your CV **Salary**: $36,000.00-$48,000.00 per year **Benefits**: - On-site gym - On-site parking Schedule: - 8 hour shift - Day shift Supplemental pay types: - Bonus pay **Experience**: - customer service: 1 year (preferred) **Language**: - Mandarin (required) - English (required) - French (preferred) Work Location: One