Cic Sales Representative

5 days ago

Vancouver, Canada Dilawri Group of Companies - BC Region Full time

**CIC Sales Representative**

Dealership: Dilawri BC

Department: Client Interaction Centre

Status: Full-Time

Are you an ambitious self-starter? Do you enjoy talking to new people? Do you want to help grow the business with a streamlined process and increase efficiency? If you have the skills to face challenges head-on and want the freedom to achieve personal and professional success, this may be the role for you

We are very excited to offer a fun and dynamic workplace at Dilawri as we launch our Client Interaction Centre for the BC Region. By creating a flexible workplace, we are able to take advantage of the independence and flexibility that comes with working from home, and the collaboration, teamwork and sense of belonging that comes from working together face-to-face. Our Work-style Program offers the best of both situations: structure and sociability with independence and flexibility.

That’s where you come in

**ROLE & RESPONSIBILITIES**:

- Support outbound and inbound phone calls for multiple stores.
- Book sales appointments to maximize each sale’s department availability to sell
- Follow up on sales leads ensuring customers are satisfied with their visit
- Provide customers a positive experience through excellent service.
- Successfully achieve daily/weekly/monthly KPI goals established by the BDC Manager
- Maintain knowledge of all sales product offerings
- Working with CRM Systems and updating the customer database.
- Capture and update customer contact information as per establish guidelines
- Must follow Company safety policies and practices, and immediately, report and forward any escalations/accidents to a Manager/Supervisor.
- Collaborate with team members to support customer demands
- Other duties assigned by BDC Manager

Dilawri Group of Companies is not only a leader in the automotive industry, but also a leader in the communities it serves, having established The Dilawri Foundation in 2002. The Dilawri Foundation has contributed tens of millions of dollars throughout Canada supporting a variety of charitable causes.

Go to our website to see more about our company and the many reasons why you will want to work for us

We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest

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