Supplements Department Manager

7 days ago

Woodbridge, Canada Nature's Emporium Full time

**Overview**

**Duties**
- Lead, challenge, motivate, develop, and coach staff, ensuring an ongoing focus on development and discipline in accordance with the Company’s policies
- Promote and ensure a consistently high standard of customer service
- Train department staff how to acknowledge and actively solve customer questions
- Train department staff on product attributes, pros, and cons of one product over another based-on customer's specific needs
- Provide a positive working environment, coach, advise and listen to employee problems/issues
- Prepare and post work schedules to schedule staff appropriately to meet the business needs
- Champion exceptional quality service, sales culture and promote other best practices to drive business through delivery of accurate and complete store orders
- Effectively merchandise advertising and promotional programs to maximize sales with the department
- Provide accurate, effective purchasing/ordering for store
- Coordination of employee activities on a daily basis; act as a resource for employees; referring complex issues to the Store Manager
- Store wide Manager on Duty (MOD) shifts as requested by the store manager

**Experience**
- Proven experience in a management role, preferably within a retail or service-oriented environment.
- Must be a Registered Holistic Nutritionist (RHN) or equivalent experience
- Must have a minimum of 3 years’ experience in a VSB retail position
- Demonstrated ability to sell products effectively while providing outstanding customer service

**Job Types**: Full-time, Permanent

Pay: $23.00-$27.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- On-site parking
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Every Weekend

Ability to commute/relocate:

- Woodbridge, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have open availability including weekends?
- Are you looking for a permanent full-time position?

**Experience**:

- Retail Supplements: 3 years (required)

Licence/Certification:

- Registered Holistic Nutritionist Certification (required)

Work Location: In person

Expected start date: 2025-03-10

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