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Assistant Restaurant Manager
13 hours ago
**Position Overview**:
This role requires the successful applicant to work closely with all members of our operational teams to ensure the success of our group functions and daily food offerings. The key responsibility will be to work at the direction of the Restaurant & Beverage Manager in executing food & beverage service and breakdown of restaurant service efficiently. The Assistant Restaurant Manager's key job functions include customer service, managing staff, assisting with inventory management, and meeting food safety and quality standards. _**Please note, advertised compensation includes base salary & guaranteed gratuity. Additional opportunities available to increase total gratuity earnings.**_
**Essential Job Functions**:
**Execution**:
- Preserve excellent levels of internal and external customer service.
- Greets all customers, whether in person or by phone, and provides them with prompt and courteous service.
- Check food and beverage orders to verify they are prepared and served within company standards.
- Responding promptly to customer complaints and rectifying customer problems.
- Provide aid to all serving and kitchen staff as needed.
- Performing serving and bartending duties when required.
- Assumes day-to-day operational duties of Restaurant in absence of Restaurant & Beverage Manager.
**Planning & Control**:
- Consults daily with the Restaurant & Beverage Manager to review any concerns affecting (or that could affect) daily service, quality, and guest input.
- Monitors purchasing and receiving of bar inventory (both alcoholic and non-alcoholic), commercial supplies inventory, and banquet service item inventory, ensuring to follow first-in, first-out (FIFO) method and proper quantity and price on all purchases.
- Maintains appearance, upkeep and cleanliness of the restaurant, banquet rooms, patio, bar and their appropriate fixtures, furniture and equipment.
- Ensure adherence of all appropriate sanitation standards including, but not limited to, employee hygiene and uniforms, kitchen food service equipment and preparation areas, food storage areas, dining areas, patio, bar areas and restrooms.
- Support the development of the bar program, and menu items, through idea generation and new item creation.
**Personnel & Training**:
- Supports Restaurant & Beverage Manager with orientation and training for new staff and administers ongoing staff procedural training for maximum service levels.
- Follows and maintains operational checklists, ensuring that support staff are always completing their duties.
**Additional Job Functions**:
- Ensures staff grooming and compliance with dress code policy.
- Executes efficient controls and innovative ideas for the bar to maintain or exceed budgeted margins.
- Executes efficient controls for labour hours.
- Provide supervision for special events as needed.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
**Job Types**: Full-time, Permanent
Pay: From $50,000.00 per year
Additional pay:
- Bonus pay
- Tips
**Benefits**:
- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care
Flexible language requirement:
- French not required
Schedule:
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- St. Marys, ON N4X 1G2: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Food & Beverage: 3 years (preferred)
- Leadership: 2 years (preferred)
Licence/Certification:
- Smart Serve (required)
Work Location: In person
