Revenue Operations Analyst

The Revenue Operations team works as a global strategic task force across various organizations within Algolia, including Sales, Marketing, and Customer Success. We’re looking for a Program Analyst on our Sales Productivity & Systems to join our high-visibility team. Do you have a knack for problem-solving? Are you a quick and tactical thinker? If this sounds like you, we’d love to work with you

**YOUR ROLE MIGHT CONSIST OF**:

- Own our sales systems provisioning operations in close collaboration with our IT and SFDC teams
- Design, implement and maintain scalable functional and technical requirements in our sales systems (Outreach, Clari, Leandata, Zoominfo, Sales Navigator and Troops)
- Identify opportunities, develop business cases, and execute on projects to increase sales productivity
- Identify, evaluate and implement new tools or improvements to our existing systems
- Update Processes and Process documentation
- Project manage and execute ongoing initiatives that tie to process improvement and sales automation, working closely with our salesforce team and bridging the gap between business and technical requirements
- Define and track engagement metrics in sales systems to conduct ROI analysis on tech stack spent
- Closely collaborate with our enablement to document intended user flows towards improving our sales productivity
- Cultivate relationships and collaborate with cross-functional teams such as SFDC Engineering, Enablement, Revenue and Marketing Operations teams towards improving sales productivity though user-flow documentation and process optimization across the lead-to-cash process.

**YOU MIGHT BE A FIT IF YOU HAVE**:

- 2-4 years of experience, preferably in an Operations role at a B2B SaaS company Bachelor degree required; Preference for applicants with Sales and project management backgrounds
- Ability to effectively prioritize, multitask, and perform well in a fast-paced, dynamic environment
- Extreme attention to detail and strong problem-solving skills
- Effective working both independently and in a team environment
- Proficiency in Excel
- Excellent presentation and communications skills

**WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES**:

- GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment.
- TRUST - Willingness to trust our co-workers and to take ownership.
- CANDOR - Ability to receive and give constructive feedback.
- CARE - Genuine care about other team members, our clients and the decisions we make in the company.
- HUMILITY - Aptitude for learning from others, putting ego aside.

LI-Hybrid #LI-Remote

REMOTE STRATEGY:
Algolia’s workplace strategy, **Hybrid Remote**, is designed to harness the power of the opportunities that remote work offers both employees and the company, while also providing an engaging in-office experience for the times when an employee is in an office. Our workplace approach reflects the belief that an employee’s impact, contribution, and output are more important than their physical location.

The majority of employees will be able to choose if, and when, they come into an office on a regular basis. There will be times when our people are asked to come into an office for “moments that matter:” activities like critical planning meetings and team social gatherings. Beyond those events, 80% of our workforce may choose the location from where they work in the country in which they were hired.

ABOUT US:
Algolia prides itself on being a pioneer and market leader offering an AI-powered, API-First Search & Discovery platform that empowers 12,000+ businesses to compose customer experiences at internet scale that predict what their users want with blazing fast search and web browse experience. Algolia powers more than 30 billion search requests a week - four times more than Microsoft Bing, Yahoo, Baidu, Yandex and DuckDuckGo combined.

Algolia is part of a cadre of innovative new companies that are driving the next generation of software development, creating APIs that make developers’ lives easier; solutions that are better than building from scratch and better than having to tweak monolithic SaaS solutions.

In 2021, the company closed $150 million in series D funding and quadrupled its post-money valuation of $2.25 billion. Being well capitalized enables Algolia to continue to invest in its market leading platform, to better serve its thousands of customers-including Under Armor, Petsmart, Stripe, Gymshark, and Walgreens, to name just a few.

WHO WE'RE LOOKING FOR:
We’re looking for talented, passionate people to build the world’s best search & discovery technology. As an ownership-driven company, we seek team members who thrive within an environment based on autonomy and diversity. We're committed to building an inclusive and diverse workplace. We care about each other and the world around us, and embrace talented people regardless of their race, age, ancestry, religion, sex, gender iden