Café Supervisor

**Chudleigh’s Blossom Café** is currently seeking a dynamic and experienced **Café Supervisor** to join our dedicated team

Discover the charm of Chudleigh’s Blossom Café, nestled in the heart of Historic Downtown Milton, where customers savor our signature desserts and beverages in a cozy and inviting atmosphere. Beyond preparing great beverages and desserts, our café team members pride themselves on connecting with every customer and the community.

**Qualifications**
- Must have experience in effectively managing and leading a team within a fast-paced environment.
- Retail Sales experience. 1- 2 years
- Engaging personality and comfortable approaching customers.
- Weekend availability.
- Flexibility with shifts to accommodate varying schedules and operational demands.
- SmartServe certification is mandatory
- Prior food handling experience to maintain safety and sanitation standards.
- Dedication to prioritizing the customer experience in every guest interaction.
- Possess a high degree of professionalism, ensuring a positive representation of our café.
- Energetic, enthusiastic, and attentive to details to fulfill customers' needs and preferences.
- Ability to work independently when necessary and collaborate effectively within the team.

**Primary Duties and Responsibilities**
- Lead by example in fostering a culture centered around the enjoyment of food and beverages, creating a welcoming atmosphere for customers and team members alike.
- Cultivate a culture of accountability and continuous improvement, ensuring adherence to standard operating procedures and processes.
- Prepare weekly work schedules for staff members, taking into account individual availability and business needs. Additionally, you will be responsible for finding suitable replacements in cases of staff absence, ensuring that shifts are adequately staffed at all times.
- Manage café opening and closing procedures.
- Organize break schedules for café staff, ensuring that breaks are scheduled efficiently to maintain operational effectiveness while prioritizing the well-being of our team members.
- Conducting comprehensive training sessions for all café staff members.
- Provide exceptional customer service, addressing inquiries and concerns with warmth and efficiency.
- Manage inventory levels, receiving deliveries and verifying accuracy in items and quantities.
- Ensure compliance with health and safety regulations, maintaining a clean and safe environment for all.
- Demonstrate effective time management and organizational skills to handle multiple tasks efficiently, including weekly inventory counts.
- Additional duties as assigned or required.

**Why Work for Us**

**Leadership Development**: Take on a leadership role where you can mentor and train café staff, helping them grow professionally. Your guidance will shape a team dedicated to delivering exceptional service and hospitality.

**Free Parking**: Enjoy the convenience of complimentary parking during your shifts, making your commute hassle-free.

**Employee Discount**: Treat yourself to our delightful offerings at a discounted rate, rewarding your hard work and dedication.

**Operational Ownership**: You’ll play a vital role in managing daily operations, from overseeing inventory and scheduling to ensuring compliance with health and safety regulations. Your contributions will directly impact the success of our café.

**Community Engagement**: Become an integral part of the Milton community by connecting with customers and fostering relationships that extend beyond our café walls. Join us in creating a welcoming and inclusive space for all.

We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest in working at the Blossom Café.

**Benefits**:

- Company events
- Discounted or free food
- Flexible schedule
- On-site parking
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

Work Location: In person