Air Import Coordinator

2 weeks ago

SaintLaurent, Canada OEC Group (Canada) Full time

The OEC Group, a leading international freight forwarder and logistics provider worldwide, is looking for dynamic, highly motivated team players who are dedicated to excellence and welcome challenging and rewarding opportunities. We offer hybrid working conditions, excellent benefits, opportunities for growth within the company and salary commensurate with experience. The OEC Group is an Equal Opportunity Employer.

OEC Group is actively seeking to fill the regular full-time hybrid **Air Import Coordinator **role at the head office located in St-Laurent, Qc.

**Responsibilities**:
Working under the direction of the Air Import Manager, the Air Import Coordinator has the following main responsibilities:

- Shipment tracking, handling, billing, delivery and release
- Booking of cargo with transport companies
- Review and approval of suppliers’ invoices on a timely basis
- Review and approval of overseas agents’ remittance on a timely basis
- Correspondence with overseas offices
- Guaranteeing and billing of storage for approved accounts
- Responsible for resolving in a diligent and business efficient manner customer complaints and implement measures to prevent their frequency and recurrence
- Responsible to resolve internal and operation problems on a diligent and business efficient manner in order to prevent service deficiencies and/or customers’ dissatisfaction
- Improve on an ongoing basis internal systems and procedures in order to favor customer service and department internal efficiency
- Other tasks and duties assigned by the manager from time to time

**Role Requirements**:

- Minimum of 2-3 years of experience in air freight import operations
- Good knowledge of the Air import processes and regulations
- Customer service oriented
- Understands the importance of team work and of maintaining harmonious and collaborative relations with his/her superiors, working colleagues and other departments' or stations' personnel
- Person meticulous and accountable
- Ability to set priorities and organize workload assigned in an efficient manner
- Ability to work in a fast paced working environment
- Ability to communicate effectively in English and in French, verbal and written

**Working Conditions**:

- Hybrid working - on-site and remote

This role is for someone looking to develop a career. It is a rewarding opportunity in an ever growing company in a thriving global industry.

**To Apply**:
Please send a resume and cover letter.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Profit sharing
- Vision care

Schedule:

- Day shift
- Monday to Friday

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