Customer Enrollment Representative

1 week ago

Barrie, Canada CWorth Inc Full time

We help businesses elevate their value through innovative customer service and sales solutions. We are seeking enthusiastic individuals who are eager to kick-start their careers in the Customer Enrollment Representative field. As a Customer Enrollment Representative, you'll have the opportunity to learn from industry experts, gain hands-on experience, and contribute to our commitment to excellence. You will work closely with each customer directly, finding their needs, individualizing the product and service to them, closing the sales process, and creating a long-lasting relationship that fuels our client’s sales portfolio.

**Customer Enrollment Representative Key Responsibilities**:

- Engage directly with customers to resolve customer issues, complaints, and concerns utilizing active listening skills, professionalism, and a high level of emotional intelligence
- Assist in implementing marketing campaigns designed to drive sales, customer service, and brand growth
- Conduct market research with the Customer Enrollment Representative team to understand customer needs, optimize company sales, and stay ahead of competition
- Work directly with other Customer Enrollment Representatives and strategize how to implement sales strategies best
- Take initiative in identifying areas for personal and professional growth, leveraging feedback and mentorship from senior Customer Enrollment Representatives to enhance business management skills
- Attend company-sponsored workshops alongside fellow Customer Enrollment Representatives to sharpen and develop business acumen and customer service/sales skills

**Customer Enrollment Representative Qualifications**:

- 0-3 years of experience in Client Services, Customer Support, Sales, or a related field is highly desirable
- Adaptability and flexibility in an ever-changing environment
- Confident in negotiation and sales management skills
- Must be a people person and possess a team spirit
- Confidence in your ability to overcome challenges and achieve personal and professional goals
- Strong critical thinking and problem-solving abilities

Pay: $48,000.00-$60,000.00 per year

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person

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